Jaide Starks
In-Home Caregiver
Louisville
Summary
An organized and effective multitasker with excellent coordination skills and a keen attention to detail. Known for dependability and commitment to achieving goals. Excellent verbal, written and customer service skills. Ability to work independently, meet deadlines and be flexible. Good organizational skills and detail oriented Knowledge of medical terminology (including sig codes and Roman numeral). Ability to perform tasks accurately and efficiently when inputting information. Reliable and competent Medical Billing professional with exceptional data entry and customer service skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Medical Billing Specialist
Physician Billing Solutions
02.2024 - Current
- Worked with multiple departments to check proper billing information.
- Reduced errors in financial records by conducting regular audits of billed accounts.
- Assisted in transition to electronic billing, reducing paper waste and improving operational efficiency.
- Played key role in annual audit process by providing comprehensive billing records and explanations for variances.
- Maintained strong working relationships with healthcare providers, fostering clear communication regarding billing-related matters.
In-Home Caregiver
Seven Counties Services Inc.
08.2023 - Current
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Administered medication as directed by physician.
Plan Analyst/Plan Administrator
PharMerica
11.2022 - 06.2023
- Provide consultation and expertise to internal partners.
- Extensive knowledge of RxExact and able to setup complex edits. Conducts assessments of current processes reports and procedures.
- Ensures accurate claim processing by correcting and communicating discrepancies found in setup and/or quality assurance testing and recommends appropriate plan setup changes and or system modifications when required.
Patient Care Coordinator
AmerisourceBergen
05.2021 - 11.2022
- Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Upheld confidentiality requirements and regulatory compliance guidelines.
Medical Records Technician
Pharmacy Alternatives
11.2018 - 04.2021
- Uploaded physician progress notes, history and physicals into electronic medical records.
- Communicated effectively with staff, patients and insurance companies by email and telephone.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Kept accurate log of requests for medical information and records.
- Maintained accuracy, completeness and security for medical records and health information.
- Kept accurate log of requests for medical information and records
Pharmacy Technician
Onco360
12.2017 - 05.2018
- Use CPR+ to enter prescription information for Patients to determine proper funding
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Entered and processed patients' prescriptions into internal system.
- Reviewed and verified customer information and insurance provider information.
- Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
- Set up and modified patient profiles in CPR+ to include current information such as medications and insurance details.
CSR/Client Intake Specialist
Omnicare
10.2015 - 11.2017
- Responsible for putting patient applications into the system for them to possibly get approved for the program, input prescriptions etc
- Maintained up-to-date knowledge of product and service changes.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
Education
High School Diploma -
Jeffersontown High School
Louisville, KY06.2015
Skills
- Knowledge of Community Services and Programs
- Gathering Information From Patients
- New Hire Training
- Insurance Practices
- Database Search and Data Entry Skills
- Patient Confidentiality and Data Security
- Administrative and Office Support
- ICD-10 Proficiency
- Data Entry
- Resolving Problems
- Medical Data Collection
Certification
Registered Pharmacy Technician (2016)
Timeline
Medical Billing Specialist
Physician Billing Solutions
02.2024 - Current
In-Home Caregiver
Seven Counties Services Inc.
08.2023 - Current
Plan Analyst/Plan Administrator
PharMerica
11.2022 - 06.2023
Patient Care Coordinator
AmerisourceBergen
05.2021 - 11.2022
Medical Records Technician
Pharmacy Alternatives
11.2018 - 04.2021
Pharmacy Technician
Onco360
12.2017 - 05.2018
CSR/Client Intake Specialist
Omnicare
10.2015 - 11.2017
Registered Pharmacy Technician (2016)
High School Diploma -
Jeffersontown High School
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