Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jala Yarbrough

Louisville

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.


Overview

10
10
years of professional experience

Work History

Optical Technician

Dr. Snipes & Associates
10.2018 - Current
  • Managed check-in and check-out procedures for 20-25 patients per day, verified patient information, and submitted lens orders
  • Maintained thorough records of customer information, prepared detailed work payments, processed insurance claims and collected balances from customers
  • Scheduled, rescheduled, and handled cancelled appointments for patients
  • Completed specialized test, including field of vision, optical coherence scans, and retinal imaging
  • Scheduled evaluations and surgeries with other doctors offices
  • Called and faxed pharmacies to submit prescriptions and refills
  • Kept waiting room neat and organized at all times by stacking magazines, removing trash and wiping down equipment
  • Adhered to strict HIPAA guidelines at all times to protect patient privacy

Team Member

Subway
06.2017 - 08.2017
  • Took orders of 35-40 customers per day , prepared foods and processed payments in full-service fast food establishment
  • Prepared recipe ingredients by washing, peeling, cutting and measuring
  • Replenished condiments, coffee, other beverages and general supplies while maintaining cleanliness of service areas
  • Efficiently prepared sandwiches and other menu items for guests

Team Member

Chick-Fil-A Inc.
05.2015 - 05.2017
  • Took orders of 40-45 customers per day
  • Supported guest satisfaction and loyalty through prompt customer service
  • Quickly and accurately counted drawers at start and end of each shift
  • Checked completed orders for accuracy and bagged meals for easy carrying
  • Observed strict procedures regarding food handling and sanitation to prevent food borne illnesses
  • Placed orders by listening to customers, documenting selected menu items, substitutions and add-ons

Education

Bachelor of Science - Criminal Justice, Minor in Psychology

Eastern Kentucky University
Richmond, KY
01-2026

High School Diploma -

Atherton High School
Louisville, KY
2017

Skills

  • Medical Records Filing
  • Front Office
  • Customer service
  • Scheduling
  • Record keeping
  • MS Office
  • Data entry
  • Quality assurance
  • Documentation

Timeline

Optical Technician

Dr. Snipes & Associates
10.2018 - Current

Team Member

Subway
06.2017 - 08.2017

Team Member

Chick-Fil-A Inc.
05.2015 - 05.2017

High School Diploma -

Atherton High School

Bachelor of Science - Criminal Justice, Minor in Psychology

Eastern Kentucky University

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Jala Yarbrough