Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ja'Mar Palmer

Louisville,KY

Summary

Dedicated warehouse professional with experience at Spherion Staffing, skilled in material handling and inventory management. Proven ability to enhance operational efficiency through effective team collaboration and attention to detail. Committed to maintaining safety standards while achieving quality checks and organization in fast-paced environments. Adaptable and self-motivated, ready to contribute to your team.

Although with Cardinal Uniform and Scrubs I Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction. All while being Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Warehouse Worker

Spherion Staffing
04.2025 - 09.2025
  • Operated forklifts and pallet jacks to transport materials efficiently.
  • Assisted in inventory management by labeling and organizing stock.
  • Followed safety protocols to maintain a secure working environment.
  • Collaborated with team members to meet daily operational targets.
  • Conducted quality checks on incoming and outgoing shipments.
  • Maintained cleanliness and organization of warehouse space.
  • Adapted quickly to new processes and equipment training sessions.

Customer Service Representative

Cardinal Uniforms and Scrubs
06.2023 - 04.2025
  • Assisted customers with inquiries, resolving issues efficiently and enhancing satisfaction.
  • Processed orders and returns accurately, ensuring timely updates for customers.
  • Utilized CRM software to track interactions and maintain customer records effectively.
  • Collaborated with team members to improve service delivery and streamline operations.
  • Provided product information and support, fostering a knowledgeable customer experience.
  • Handled customer complaints professionally, facilitating resolutions that retained loyalty.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Managed approximately 30 incoming calls, emails and faxes per day from customers.

Education

High School Diploma -

Jefferson County Public Schools
Louisville, KY
03-2024

Skills

  • Self-motivated and disciplined
  • Clear communication
  • Problem-solving
  • Sorting and labeling
  • Team collaboration
  • Active listening
  • Critical thinking
  • Data entry
  • Problem resolution
  • Call center experience
  • Computer proficiency
  • Complaint resolution
  • Customer satisfaction measurement

Certification

  • forklift certified at Spherion staffing - 2025
  • Remote crane certified at Spherion staffing - 2025

Timeline

Warehouse Worker

Spherion Staffing
04.2025 - 09.2025

Customer Service Representative

Cardinal Uniforms and Scrubs
06.2023 - 04.2025

High School Diploma -

Jefferson County Public Schools

Similar Profiles

CREATE PROFILE
Ja'Mar Palmer