Jamayla Moorman
Owensboro
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Responsible retail professional with excellent sales, service, and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Outgoing student pursuing flexible part-time /full-time employment with weekend and evening shift options.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.
Overview
3
3
years of professional experience
2027
2027
years of post-secondary education
1
1
Certification
Work History
Retail Sales Associate
Old Navy
Owensboro
11.2025 - Current
- Assisted customers in selecting merchandise and finding appropriate sizes.
- Maintained merchandise displays to ensure a visually appealing store environment.
- Operated cash register, processed transactions, and handled customer payments accurately.
- Collaborated with team members to restock shelves and organize inventory efficiently.
- Responded to customer inquiries and provided information on promotions and sales.
- Monitored fitting rooms for cleanliness and assisted customers as needed.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Helped customers by answering questions and locating merchandise.
- Greeted customers upon entering the store and provided assistance.
- Handled customer complaints in a professional manner.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Personal Shopper
Walmart
Owensboro
05.2024 - 10.2024
- Assisted customers with product selections and personalized shopping experiences.
- Organized merchandise displays to enhance accessibility and visibility for shoppers.
- Collaborated with store staff to ensure inventory accuracy and availability.
- Provided product recommendations based on customer preferences and needs.
- Maintained cleanliness and orderliness of shopping areas for optimal customer experience.
- Adapted quickly to changing inventory levels and customer demands throughout the day.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Satisfied customers with quick, accurate service under tight deadlines.
- Completed pickup and shopping orders for customers within local area.
- Scanned items when pulling from shelves to update system stock information.
- Listened to customer needs to identify and recommend best products and services.
- Greeted customers and answered product or service questions.
- Suggested comparable products to replace out-of-stock items.
Cashier
Zaxbys
Owensboro
06.2023 - 02.2024
- Processed customer orders quickly and accurately at Zaxby's.
- Handled cash transactions and maintained a balanced cash register.
- Assisted customers with menu selections and provided excellent service.
- Trained new cashiers on operating procedures and customer service standards.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed sales transactions to prevent long customer wait times.
- Answered customer inquiries regarding store policies and procedures.
- Maintained cleanliness and organization of the dining area and workstations.
- Collaborated with team members to ensure efficient service during peak hours.
Education
Owensboro High School
Owensboro, KentuckySkills
- Customer service
- Cash handling
- Product merchandising
- Inventory management
- Adaptability to change
- Active listening
- Problem solving
- Verbal/written communication
Certification
- Aed
- Cpr
Timeline
Retail Sales Associate
Old Navy
11.2025 - Current
Personal Shopper
Walmart
05.2024 - 10.2024
Cashier
Zaxbys
06.2023 - 02.2024
Owensboro High School