Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

JAMES BRANDON

Franklin

Summary

Accomplished supervisor with a strong history of guiding production teams and streamlining processes in high-pressure manufacturing environments. Focused on improving operational performance, ensuring compliance with safety regulations, and achieving exceptional quality standards. Experienced in leading cross-functional teams, driving continuous improvement projects, and reducing operational waste. Proven ability in leadership roles, including training staff and resolving conflicts effectively.

Overview

23
23
years of professional experience
1
1
Certification

Work History

Machine Operator

Silgan Plastics
01.2025 - 07.2025
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Collaborated with team members to optimize production processes and improve overall performance.
  • Maintained open communication lines with supervisors regarding project status updates, potential delays, or any concerns affecting production timelines.
  • Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
  • Reduced downtime by conducting regular equipment inspections and identifying necessary repairs.
  • Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.

Finishing Department Manager

Fritz Winter North America LP
08.2023 - 07.2024
  • Managed daily operations across all shifts, ensuring production goals were met efficiently and within safety and quality standards.
  • Oversaw a team of 30+ employees, providing leadership, coaching, and performance feedback.
  • Led 5S and continuous improvement initiatives to enhance workflow, reduce waste, and improve overall department productivity.
  • Managed payroll, timekeeping, and attendance, ensuring accuracy and compliance with company policies.
  • Collaborated with cross-functional teams (Quality Control, Maintenance, etc.) to resolve production issues and meet operational goals.
  • Promotion
  • Coordinated production operations by calculating material and labor needs to maximize resources.
  • Informed leadership of problems and situations that affected department performance and drove accountability by formulating solutions to resolve issues.
  • Maintained work area and equipment and followed prescribed safety procedures to minimize injuries and incidents.
  • Reported injuries and incidents and submitted supporting documentation to facilitate company investigation.
  • Interacted with warehouse personnel to resolve inventory discrepancies and quality issues to reduce downtime.
  • Supported department policies, procedures and standards to advocate for organization and maintain compliance.
  • Identified process improvement areas and employee professional development needs through observations, interactions and production floor walk-throughs.
  • Developed comprehensive performance metrics, enabling data-driven decision-making for operational improvements.
  • Collaborated with sales teams on forecasting demand trends, ensuring adequate resources were allocated for upcoming projects.
  • Championed sustainability initiatives within the department, leading efforts to reduce energy consumption and utilize eco-friendly materials where possible.
  • Ensured timely delivery of finished goods by coordinating with logistics teams and resolving any shipment issues promptly.
  • Supported company growth objectives by scaling up department operations without compromising quality or customer service levels.
  • Maintained strict quality control standards, ensuring all finished products met or exceeded customer expectations.
  • Collaborated with other department supervisors to identify bottlenecks within the supply chain, implementing corrective actions to improve production flow.
  • Participated in regular audits, addressing any non-compliance issues and ensuring adherence to industry standards and regulations.
  • Assisted employees with processes and troubleshooting to advance employee skill levels.
  • Oversaw equipment maintenance schedules, reducing unplanned downtime and extending the lifespan of machinery.
  • Led cross-functional teams in the development of new products, bringing innovative solutions to market faster.
  • Managed department budget effectively, identifying cost-saving measures while maintaining high-quality output.
  • Implemented safety protocols, resulting in decreased workplace accidents and improved overall safety compliance scores.
  • Increased employee satisfaction by providing ongoing training opportunities and promoting open communication channels.
  • Reduced waste generation by closely monitoring production processes and identifying areas for improvement.
  • Established strong relationships with suppliers and vendors, negotiating favorable terms to drive cost savings initiatives.
  • Supervised and supported employees by overseeing production, submitting work hours, processing time off requests and performing evaluations to maximize department productivity and efficiency.
  • Managed staff hiring, training and supervision.
  • Cultivated professional working relationships with peers and supervisors.

Third Shift Finishing Supervisor

Fritz Winter North America LP
05.2023 - 08.2023
  • Supervised third-shift operations, ensuring safe, efficient, and high-quality production across all machinery.
  • Monitored heavy machinery performance (shot blasting machines, grinders) and ensured adherence to safety and production standards.
  • Led nightly team meetings to review production targets, safety protocols, and resolve any operational issues.
  • Promotion

Quality Control Team Lead

Fritz Winter North America LP
11.2022 - 05.2023
  • Led a team responsible for conducting quality inspections and material tests of raw castings to ensure compliance with industry standards.
  • Managed the sand system, adjusting settings to improve the consistency and quality of castings, reducing defects and rework.
  • Collaborated with supervisors to resolve quality control issues and improve production processes.
  • Promotion

Team Lead

Fritz Winter North America LP
01.2021 - 11.2022
  • Directed daily operations within Finishing Department, overseeing production scheduling and machine changeovers.
  • Managed inventory control, tracked scrap, and optimized resource allocation to minimize waste.
  • Mentored and trained new employees, resulting in enhanced team retention and performance.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Coached team members in techniques necessary to complete job tasks.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
  • Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
  • Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
  • Managed schedules, accepted time off requests and found coverage for short shifts.

Assistant Manager

Pizza Hut
04.2020 - 12.2020
  • Supported daily restaurant operations, overseeing staff, inventory, and customer service to ensure smooth operations.
  • Managed labor costs and ensured payroll was processed accurately and on time.
  • Provided training for new employees, focusing on customer service, operational efficiency, and teamwork.
  • Handled customer concerns and ensured high levels of satisfaction in a fast-paced environment.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Generated repeat business through exceptional customer service.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.

Forklift Operator

Randstad
04.2019 - 03.2020
  • Operated forklifts to load and unload materials, ensuring proper inventory management and adherence to safety standards.
  • Assisted with warehouse organization and ensured materials were properly stored and labeled for shipment.
  • Maintained accurate shipping and receiving records to ensure smooth warehouse operations.
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Collaborated with team members to complete tasks quickly and increase overall productivity.
  • Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.
  • Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
  • Assisted in training new employees on safe forklift operation, contributing to a stronger workforce.
  • Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.

Team Member

Fritz Winter North America
03.2018 - 01.2019
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Assisted customers in selecting merchandise best suited to needs.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
  • Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
  • Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
  • Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.

Heavy Equipment Operator

Can Do Rail Services
04.2015 - 03.2018
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
  • Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
  • Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
  • Ensured timely project completion with efficient execution of excavation, grading, and site preparation tasks.
  • Trained in diverse pieces of equipment and useful attachments to handle team needs.
  • Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
  • Optimized machine performance with regular cleaning, lubrication, and maintenance checks in accordance with manufacturer guidelines.
  • Increased productivity by operating heavy machinery such as backhoes, bulldozers, and excavators for various construction projects.
  • Met project demands consistently through careful and consistent operation of heavy equipment.
  • Performed thorough pre-shift and post-shift inspections and accurately completed equipment logs and reports.
  • Operated machining equipment safely with team of operators.
  • Played a key role in successful project completions by maintaining open lines of communication with supervisors and team members, ensuring timely adjustments to work strategies when needed.
  • Contributed to a positive work environment through effective teamwork, communication, and adherence to safety protocols.
  • Enhanced worksite safety by conducting thorough equipment inspections and routine maintenance.
  • Remove debris and leveled ground to prepare job sites for construction projects.
  • Moved equipment between job locations using truck and trailer.
  • Assisted in training new hires on proper operation techniques and safety procedures for various pieces of heavy equipment.
  • Strictly adhered to company safety procedures, noticeably decreasing job site accidents.
  • Demonstrated commitment to safety by consistently wearing appropriate personal protective equipment and following all established protocols.
  • Boosted overall project efficiency by effectively planning machine movements and coordinating with other operators onsite.
  • Maintained accurate logs of equipment operation hours, maintenance activities, and project progress for streamlined record-keeping purposes.
  • Mitigated potential hazards by promptly reporting unsafe conditions or damaged equipment to supervisors.
  • Completed diligent equipment inspections, repairs, and maintenance actions to prolong life of each piece of machinery.
  • Collaborated with team members to complete complex projects, utilizing strong communication skills and problem-solving abilities.

Kitchen Manager

Oasis Southwest Grill
04.2010 - 04.2015
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
  • Improved kitchen efficiency by implementing streamlined processes and optimizing staff scheduling.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
  • Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
  • Achieved rapid ticket times during peak service hours by effectively managing workflow distribution across various stations.
  • Implemented and maintained food safety and sanitation standards to establish safe handling and preparation of food.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
  • Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
  • Increased overall profitability with effective budget management, including cost control strategies for purchasing and labor expenses.
  • Designed and maintained menus to offer variety of high quality and consistency of dishes.
  • Developed and maintained professional relationships with suppliers to acquire high-quality ingredients and products with reasonable prices.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Calculated prices of ingredients to monitor food costs and control expenses.
  • Fostered a collaborative working environment among diverse teams of chefs, line cooks, prep cooks, dishwashers, and other support staff.
  • Developed strong vendor relationships for consistent delivery of high-quality ingredients at competitive prices.
  • Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
  • Facilitated special event catering coordination, ensuring timely preparation of high-quality dishes while adhering to client specifications.
  • Developed creative daily specials using seasonal ingredients, incorporating fresh flavors into the menu rotation while minimizing costs associated with excess inventory stockpiling.
  • Conducted regular performance evaluations for direct reports to help identify areas for improvement as well as recognizing successes and contributions.
  • Streamlined kitchen operations through regular equipment maintenance checks, minimizing downtime due to malfunctions or repairs.
  • Utilized advanced culinary techniques to create visually appealing dishes that delighted guests while maintaining the highest of quality standards.
  • Implemented innovative menu items that reflected current culinary trends, increasing both customer interest and repeat business.
  • Implemented customer feedback system to gather insights and improve dining experience.
  • Continuously updated kitchen equipment and technology to improve cooking efficiency and food quality.
  • Resolved conflicts within kitchen team promptly, maintaining positive and productive work environment.
  • Negotiated with suppliers to secure high-quality ingredients at cost-effective prices.
  • Developed and maintained high standard of kitchen hygiene, ensuring compliance with health and safety regulations.
  • Streamlined ordering process, minimizing errors and increasing kitchen productivity.
  • Managed scheduling and payroll for kitchen staff, ensuring optimal staffing levels during busy periods.
  • Conducted regular training sessions on food safety and allergen awareness, enhancing staff knowledge and customer trust.
  • Maintained meticulous records of health inspections, consistently achieving high scores.
  • Enhanced kitchen efficiency by streamlining meal preparation processes.

Shift Manager

Pizza Hut
03.2002 - 06.2010
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Coached crew members to optimize performance and motivate toward more efficient work.
  • Excelled in every store position and regularly backed up front-line staff.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Cooperated with coworkers to improve customer experience and manage storefront.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
  • Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
  • Tracked receipts, employee hours, and inventory movements.
  • Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
  • Adhered to company standards and compliance requirements for operations and cleanliness of areas.
  • Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
  • Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
  • Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
  • Scheduled staff to establish adequate coverage during peak business hours.
  • Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.
  • Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
  • Conducted regular evaluations of employee performance, identifying areas for improvement and offering targeted guidance for skill development.
  • Implemented process improvements that streamlined daily operations, enhancing overall efficiency within the shift.
  • Monitored and analyzed sales data to identify trends and adjust strategies accordingly, staying ahead of market demands.

Education

High School Diploma - undefined

Franklin-Simpson High School
Franklin, KY
05.2006

Skills

  • Supervisory leadership
  • Operations management
  • Quality assurance
  • Safety compliance
  • Training program development
  • Process enhancement
  • Inventory control
  • Problem solving
  • Communication proficiency

Certification

  • Forklift Certification
  • First Aid, CPR, AED (June 2022 – Present)

Timeline

Machine Operator

Silgan Plastics
01.2025 - 07.2025

Finishing Department Manager

Fritz Winter North America LP
08.2023 - 07.2024

Third Shift Finishing Supervisor

Fritz Winter North America LP
05.2023 - 08.2023

Quality Control Team Lead

Fritz Winter North America LP
11.2022 - 05.2023

Team Lead

Fritz Winter North America LP
01.2021 - 11.2022

Assistant Manager

Pizza Hut
04.2020 - 12.2020

Forklift Operator

Randstad
04.2019 - 03.2020

Team Member

Fritz Winter North America
03.2018 - 01.2019

Heavy Equipment Operator

Can Do Rail Services
04.2015 - 03.2018

Kitchen Manager

Oasis Southwest Grill
04.2010 - 04.2015

Shift Manager

Pizza Hut
03.2002 - 06.2010

High School Diploma - undefined

Franklin-Simpson High School

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JAMES BRANDON