Summary
Overview
Work History
Education
Skills
Timeline
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James Crome

Walton

Summary

Job description for AMR includes preforming diagnostic, repair, parts ordering, inventory management, billing, and coding of repairs. Maintaining a fleet of 26 Ambulances that run 24 hours a day 365 days a year, making sure vehicles pass DOT standards and state regulations for 3 different states. Duties include preventive maintenance to repair in an environment that is high pace and requiring rapid turnover of repairs.

Overview

18
18
years of professional experience

Work History

Mechanic / Shop Forman

American Medical Response, AMR
12.2007 - Current
  • Collaborated with management to develop short-term and long-range plans for shop improvements, resulting in increased revenue growth.
  • Achieved high customer satisfaction ratings by ensuring quality workmanship on all repairs and maintenance tasks.
  • Created custom preventative maintenance programs tailored to individual client needs, resulting in fewer unexpected breakdowns.
  • Managed warranty claims efficiently by liaising with manufacturers directly which led to quicker resolution times.
  • Increased overall productivity by implementing efficient scheduling systems to optimize mechanic workload distribution.
  • Developed strong relationships with customers through excellent service delivery and consistent follow-ups after service completion.
  • Established a proactive maintenance program for shop tools and equipment that extended their lifespan while reducing repair expenses.

Education

Environmental Science

Northern Kentucky University
Newport, KY
05.2020

Skills

    Ford Stars certified on Brakes, Body, Electrical, AC, Suspension, diagnostic, Power Train , cooling

Timeline

Mechanic / Shop Forman

American Medical Response, AMR
12.2007 - Current

Environmental Science

Northern Kentucky University

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James Crome