Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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James Holeman

Lexington

Summary

Well-rounded professional with a focus on customer service, anticipating needs, and efficiently resolving problems. Dynamic multitasker, able to break down more complex concepts into easily comprehensible ideas and analogies. Continued pursuer of knowledge and insights into helping others.

Overview

15
15
years of professional experience

Work History

Bartender

The Bar Complex
Lexington
07.2019 - Current
  • Provided customer service to bar patrons to foster a friendly, yet fast-paced service experience for their respective drink needs.
  • When possible, I took opportunities to develop rapport with my patrons, which enhanced my ability to anticipate their needs in the future.
  • Maintained a clean and sanitized work environment that created an ambiance of welcoming and security, thus putting my patrons at ease and allowing them to enjoy the experience.

Server/Bartender

Apiary Fine Catering LLC
Lexington
08.2016 - 08.2022
  • Facilitated once-in-a-lifetime food service events for customers' major milestone events, including weddings, corporate mergers, and government project successes.
  • Coordinated various teams with synchronized service of food, beverages, and often surprise elements catered to specific experiences.
  • Managed inventory for a rotating bar that was stylized to each host's particular parameters.

Compliance Assistant

The Cecilian Bank
Elizabethtown
01.2011 - 07.2016
  • Assisted both internal and external customers in daily operations to ensure adherence to the financial institution's policies and procedures, as mandated by banking regulatory bodies, including FinCEN, the CFPB, and the IRS.
  • Coordinated training opportunities for new hires, and administered annual training for current employees, so as to ensure a culture of compliance consistent with the bank's goals.
  • Maintained daily, monthly, and annual monitoring of deposit accounts to ensure compliance with BSA/AML policies and procedures, as well as flagged accounts with potential Reg CC violations.

Education

Bachelor of Science - Mathematics

University of Kentucky
Lexington, KY

High School Diploma -

North Hardin High School
Radcliff

Skills

  • Attention to detail
  • Rapport building
  • Time management
  • Problem solving
  • Clear and effective communication
  • Conflict resolution

Affiliations

  • Actor in both theatre and film
  • Volunteer with God's Pantry Food Bank
  • Election Advocate/Poll Worker

Timeline

Bartender

The Bar Complex
07.2019 - Current

Server/Bartender

Apiary Fine Catering LLC
08.2016 - 08.2022

Compliance Assistant

The Cecilian Bank
01.2011 - 07.2016

Bachelor of Science - Mathematics

University of Kentucky

High School Diploma -

North Hardin High School

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James Holeman