James Lapsley
Louisville
Summary
Dynamic operations leader with a proven track record at Primo Water, excelling in staff training and operational excellence. Successfully managed P&L responsibilities, achieving budget targets for 13 consecutive years. Skilled in warehouse management and fostering a collaborative team environment, driving performance and enhancing employee satisfaction.
Overview
23
23
years of professional experience
Work History
District Operations Manager
Primo Water
01.2024 - Current
- Assisted in daily operations by coordinating schedules and logistics to ensure efficiency.
- Supported the implementation of safety protocols to promote workplace safety and compliance.
- Monitored inventory levels and facilitated restocking procedures to maintain optimal supply availability.
- Collaborated with team members on process improvements to enhance operational workflows.
- Contributed to talent acquisition efforts by participating in recruitment strategies and candidate selection processes.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
General Manager
Tyler Mountain Water Co.
08.2012 - 01.2024
- Directed daily operations to enhance efficiency and productivity across all departments.
- Managed budgeting and financial forecasting to align with organizational goals.
- Led team meetings to establish priorities and improve communication among staff members.
- Implemented new training programs to elevate employee performance and satisfaction.
- Successfully managed P/L responsibilities , met and exceeded budget 13 consecutive years with the company.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
District Manager
Aramark Uniform & Career Apparel
08.2002 - 08.2012
- Directed district operations, ensuring compliance with company policies and standards.
- Analyzed sales data to identify trends and drive strategic initiatives.
- Managed 6 routes daily and held daily accountability for performance metrics with the kentucky and Southern Indiana territories.
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
- Promoted culture of accountability, setting clear expectations and conducting regular performance evaluations.
Education
Bachelor of Science - Tourism And Hospitality Management
Western Kentucky University
Bowling Green, KY08-1994
Skills
- Staff training and development
- Operational excellence
- Warehouse management
- Operations management
Timeline
District Operations Manager
Primo Water
01.2024 - Current
General Manager
Tyler Mountain Water Co.
08.2012 - 01.2024
District Manager
Aramark Uniform & Career Apparel
08.2002 - 08.2012
Bachelor of Science - Tourism And Hospitality Management
Western Kentucky University