Dynamic operations leader with a proven track record at Primo Water, excelling in staff training and operational excellence. Successfully managed P&L responsibilities, achieving budget targets for 13 consecutive years. Skilled in warehouse management and fostering a collaborative team environment, driving performance and enhancing employee satisfaction.
Overview
23
23
years of professional experience
Work History
District Operations Manager
Primo Water
01.2024 - Current
Assisted in daily operations by coordinating schedules and logistics to ensure efficiency.
Supported the implementation of safety protocols to promote workplace safety and compliance.
Monitored inventory levels and facilitated restocking procedures to maintain optimal supply availability.
Collaborated with team members on process improvements to enhance operational workflows.
Contributed to talent acquisition efforts by participating in recruitment strategies and candidate selection processes.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
General Manager
Tyler Mountain Water Co.
08.2012 - 01.2024
Directed daily operations to enhance efficiency and productivity across all departments.
Managed budgeting and financial forecasting to align with organizational goals.
Led team meetings to establish priorities and improve communication among staff members.
Implemented new training programs to elevate employee performance and satisfaction.
Successfully managed P/L responsibilities , met and exceeded budget 13 consecutive years with the company.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
District Manager
Aramark Uniform & Career Apparel
08.2002 - 08.2012
Directed district operations, ensuring compliance with company policies and standards.
Analyzed sales data to identify trends and drive strategic initiatives.
Managed 6 routes daily and held daily accountability for performance metrics with the kentucky and Southern Indiana territories.
Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
Promoted culture of accountability, setting clear expectations and conducting regular performance evaluations.
Education
Bachelor of Science - Tourism And Hospitality Management
Western Kentucky University
Bowling Green, KY
08-1994
Skills
Staff training and development
Operational excellence
Warehouse management
Operations management
Timeline
District Operations Manager
Primo Water
01.2024 - Current
General Manager
Tyler Mountain Water Co.
08.2012 - 01.2024
District Manager
Aramark Uniform & Career Apparel
08.2002 - 08.2012
Bachelor of Science - Tourism And Hospitality Management