Summary
Overview
Work History
Education
Skills
Timeline
Generic

James Lapsley

Louisville

Summary

Dynamic operations leader with a proven track record at Primo Water, excelling in staff training and operational excellence. Successfully managed P&L responsibilities, achieving budget targets for 13 consecutive years. Skilled in warehouse management and fostering a collaborative team environment, driving performance and enhancing employee satisfaction.

Overview

23
23
years of professional experience

Work History

District Operations Manager

Primo Water
01.2024 - Current
  • Assisted in daily operations by coordinating schedules and logistics to ensure efficiency.
  • Supported the implementation of safety protocols to promote workplace safety and compliance.
  • Monitored inventory levels and facilitated restocking procedures to maintain optimal supply availability.
  • Collaborated with team members on process improvements to enhance operational workflows.
  • Contributed to talent acquisition efforts by participating in recruitment strategies and candidate selection processes.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

General Manager

Tyler Mountain Water Co.
08.2012 - 01.2024
  • Directed daily operations to enhance efficiency and productivity across all departments.
  • Managed budgeting and financial forecasting to align with organizational goals.
  • Led team meetings to establish priorities and improve communication among staff members.
  • Implemented new training programs to elevate employee performance and satisfaction.
  • Successfully managed P/L responsibilities , met and exceeded budget 13 consecutive years with the company.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.

District Manager

Aramark Uniform & Career Apparel
08.2002 - 08.2012
  • Directed district operations, ensuring compliance with company policies and standards.
  • Analyzed sales data to identify trends and drive strategic initiatives.
  • Managed 6 routes daily and held daily accountability for performance metrics with the kentucky and Southern Indiana territories.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
  • Promoted culture of accountability, setting clear expectations and conducting regular performance evaluations.

Education

Bachelor of Science - Tourism And Hospitality Management

Western Kentucky University
Bowling Green, KY
08-1994

Skills

  • Staff training and development
  • Operational excellence
  • Warehouse management
  • Operations management

Timeline

District Operations Manager

Primo Water
01.2024 - Current

General Manager

Tyler Mountain Water Co.
08.2012 - 01.2024

District Manager

Aramark Uniform & Career Apparel
08.2002 - 08.2012

Bachelor of Science - Tourism And Hospitality Management

Western Kentucky University
James Lapsley