James Rich
Erlanger
Summary
Dynamic Restoration Specialist with a proven track record at Jolly Plumbing and Restoration, excelling in fire and water damage restoration. Adept at team leadership and quality control, I successfully completed projects on time and within budget, enhancing client satisfaction through effective communication and tailored solutions. Committed to preserving architectural integrity and ensuring compliance with safety protocols.
Overview
16
16
years of professional experience
Work History
Restoration Specialist
Jolly Plumbing and Restoration
09.2016 - Current
- Educated clients about proper maintenance practices after completion of projects, prolonging the life of restored structures.
- Enhanced project efficiency by managing a team of skilled workers and ensuring proper allocation of resources.
- Coordinated with local authorities for necessary permits and inspections, ensuring compliance with building codes and regulations.
- Fostered strong relationships with clients, colleagues, and suppliers, contributing to a positive reputation within the restoration industry.
- Negotiated contracts with suppliers and subcontractors, ensuring favorable terms that benefited both parties involved in the restoration process.
- Managed documentation related to each project, including permits, contracts, budgets, and schedules, streamlining communication between stakeholders involved in the process.
- Conducted regular site visits to monitor progress and ensure quality control, addressing any issues promptly.
- Improved client satisfaction by effectively communicating project progress and addressing concerns in a timely manner.
- Conducted thorough assessments of damaged structures to determine the extent of required restoration work.
- Completed restoration projects within budget and on schedule through meticulous planning and organization.
- Restored historical buildings by using appropriate techniques and materials, preserving their original architectural integrity.
- Developed customized solutions when faced with unique challenges during the restoration process, resulting in successful outcomes regardless of obstacles encountered.
- Provided expert consultation services for property owners seeking advice on potential restoration projects, offering tailored recommendations based on specific needs.
Construction Manager
S&W Custom Interiors
06.2009 - 09.2016
- Supervised team of Number construction workers to maintain productivity and quality of work.
- Oversaw successful completion of multiple projects simultaneously, prioritizing tasks based on urgency and importance.
- Identified and resolved construction issues promptly to prevent delays.
- Monitored daily progress on-site to maintain a clear understanding of challenges faced by the team members or any required adjustments in plans or schedules.
- Communicated daily with vendors to keep project fully operational.
- Collaborated closely with clients to ensure project objectives were met, maintaining transparent communication throughout the process.
- Completed projects within time constraints by effectively managing schedules and allocating resources.
- Increased client satisfaction by consistently delivering high-quality workmanship and addressing concerns promptly.
- Verified completed projects met approved time, quality, and cost estimates.
- Monitored subcontractor operations and applied effective time, resource, and money management strategies to delivery under-budget project completion.
- Planned and implemented comprehensive construction schedule to guarantee completion of project on time and within budget.
- Prepared and managed project budgets to accurately track costs and expenses.
Education
General -
Holmes High School
Covington, KY05.2014
Skills
- Fire damage restoration
- Water damage restoration
- Structural drying techniques
- Team leadership
- Debris removal
- Continuous learning attitude
- Professionalism and ethics
- Quality control monitoring
- Safety protocols adherence
- Air duct cleaning
- Equipment operation proficiency
- Mold remediation
- Building material evaluation
- Odor control techniques
- Smoke and soot removal
- Demolition and reconstruction
- Carpet cleaning expertise
- Communication
Timeline
Restoration Specialist
Jolly Plumbing and Restoration
09.2016 - Current
Construction Manager
S&W Custom Interiors
06.2009 - 09.2016
General -
Holmes High School
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