James Silver
Louisville,KY
Summary
Dynamic team leader with proven skills in coaching, mentoring, and problem-solving. Focused on driving team performance and implementing best practices for operational efficiency.
Overview
2
2
years of professional experience
Work History
Team Leader
Federal Express
4441 Produce Rd
07.2025 - Current
- Coordinated daily operational activities to ensure timely package delivery and customer satisfaction.
- Assisted in training new team members on safety protocols and operational procedures.
- Monitored workflow efficiency, identifying areas for improvement in processes and practices.
- Implemented best practices for inventory management, enhancing accuracy of stock levels.
- Supported management in developing strategies to improve team performance and productivity.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Manager
Thorntons Gas Station
Louisville, KY
03.2024 - 07.2025
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Led team in delivering exceptional customer service and maintaining store cleanliness.
- Managed inventory levels, optimizing stock control and reducing waste effectively.
- Trained staff on operational procedures and best practices for efficiency.
Education
High School Diploma -
Eastern High School
Louisville, KY05-2022
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Coaching and mentoring
- Staff training
- People management
- Team supervision
- Analytical thinking
- Overseeing daily activities
- Mentoring
- Flexible schedule
Accomplishments
- Supervised team of 20-30 staff members.
Timeline
Team Leader
Federal Express
07.2025 - Current
Manager
Thorntons Gas Station
03.2024 - 07.2025
High School Diploma -
Eastern High School
PM Employee of the month
during the month of december I was chosen for Employee of the month for my showing of leadership, flexibility, and the ability to adapt to change. With december being the peak for the entire company, receiving this reward showed how calm and collected I could be in a time of chaos and also how flexible i can be traveling from location to location in the time of need