James Silver
Federal Express
Louisville,KY
3
years of professional experience
Results-oriented leader skilled in coaching, mentoring, and problem-solving to boost team performance and operational efficiency. Experienced in fast-paced environments, with a focus on leadership and process optimization. Committed to enhancing workflows and productivity through effective team management and strategic planning.
Work History
Operations Supervisor
5 Months- Supervised package sort operations to maintain service commitments and workflow consistency.
- Monitored productivity and corrected process gaps to improve shift performance.
- Coordinated dock activities, balancing inbound and outbound volumes for efficient movement.
- Trained team members on safety procedures, scan accuracy, and operational standards.
- Enforced compliance with workplace safety rules and transportation handling requirements.
- Scheduled labor assignments to align staffing with daily volume demands.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
Team Leader
1 Year 3 Months- Coordinated daily operational activities to ensure timely package delivery and customer satisfaction.
- Trained new team members on safety protocols and operational procedures to enhance team readiness.
- Monitored workflow efficiency and identified areas for process improvement to streamline operations.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Collaborated with management to develop strategies that aligned team goals with overall productivity enhancements.
- Set performance expectations for the team and monitored progress toward goals.
- Implemented best practices for inventory management, enhancing accuracy of stock levels.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Manager
1 Year 4 Months- Oversaw daily operations, ensuring health and safety compliance to maintain a safe environment.
- Oversaw daily operations, ensuring compliance with health and safety regulations.
- Managed inventory levels to optimize stock control and minimize waste.
- Trained staff on operational procedures and best practices to enhance overall efficiency.
Education
High School Diploma
- 3.6 GPA
- Black Student Union Member
- Honor Roll 2nd semester Senior
- Completed AP course in APHG
Skills
Daily operations management
Performance monitoring
Staff supervision
Task delegation
Team leadership
Inventory management
Resource allocation
Workforce management
Productivity assessment
Data-driven decision-making
Team development
Accomplishments
- Supervised team of 20-30 staff members.
PM Employee of the month
during the month of december I was chosen for Employee of the month for my showing of leadership, flexibility, and the ability to adapt to change. With december being the peak for the entire company, receiving this reward showed how calm and collected I could be in a time of chaos and also how flexible i can be traveling from location to location in the time of need
Timeline
Operations Supervisor
FedEx
05.2026 - CurrentRead More
Team Leader
Federal Express
07.2025 - CurrentRead More
Manager
Thorntons Gas Station
03.2024 - 07.2025Read More
Eastern High School
High School Diploma
Read More