James (Neal) Stead
Louisville
Summary
Having spent 2 years here, I’ve developed a strong understanding of our culture and processes and now aim to leverage that insight at a more strategic level to boost team performance, enhance efficiency, and drive results for all departments.
Overview
20
20
years of professional experience
Work History
Food & Beverage Manager
Topgolf
Louisville, KY
06.2024 - Current
Photographer and Videographer
Live Storms Media
Louisville, KY
01.2014 - Current
- Travel locally and occasionally The Contiguous United States covering weather events
Bartender
3rd Turn Brewing
Louisville, KY
03.2024 - 06.2024
District Manager
Recbar
Louisville, KY
07.2017 - 12.2023
- Hired on as an Operations manager in July 2017 and was promoted to General Manager in July 2019. District Manager in February 2022.
- Oversee operations for 3 different venues
- Interview, Hire, Train all management staff
- Conduct weekly manager meetings at multiple locations
- Communicate with all venues to make sure everyone is up to date with general operations
- Reviews inventory (buying and selling)
- Consults with staffing, inventory, Repair and Maintenance needs
- Communicates with vendors on products and services
- Review weekly P&L’s PACE
- Coordinate with GMs, Event coordinator, and sales building up on upcoming promotions and events to ensure successful execution.
- Weekly monies audit
- Responsible for keeping POS (Pricing and menus) up to date.
- Recbar Technical Duties:
- CCTV installed and programed at both locations
- Installed all TV and audio at Lexington location prior to opening
- Installed all POS at Lexington location prior to opening
- Maintain POS, TV’s, Audio and networking functionality at all locations
General Manager
The Sports and Social Club
Louisville, KY
08.2012 - 05.2017
- Control the day-to-day operations of the venue within the policies and guidelines set forth by the company.
- Maintain a professional company image, including restaurant and bar cleanliness, proper uniforms and appearance standards.
- Manage service contracts with outside vendors, including consulting agreements, including all third-party entertainment vendors, as well as Entertainment Director if applicable.
- Preparation of Profit-After-Controlling-for-Expenditures (“PACE”) reports and other financial disclosures and taking appropriate actions.
- Ensure the daily deposits have been deposited, safe counts conducted and venue's cash is secured at all times.
- Maintain cost of goods sold, nightly comps, nightly recap reports and safe audits by overseeing inventory counts.
- Respond to customer service needs to provide the highest standards of service.
- Complete financial and personnel/payroll related administrative duties accurately, on time and in accordance with company policies.
- Recruit, interview and hire team management members; train, supervise and motivate; take disciplinary action and terminate team management members when necessary.
- Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their job functions.
- Ensure a safe working and guest environment to reduce the risk of injury and accidents.
- Representing the venue in a professional manner to the community-at-large, including local businesses, civic organizations, and media.
Bartender/ Server
The Pub on 4th Street
Louisville, KY
03.2012 - 11.2012
- Mixed and served alcoholic and nonalcoholic drinks to patrons of bar, following standard recipes: mix ingredients, such liquor, soda, water, sugar, and bitters to prepare cocktails and other drinks
- Worked with a clean as you go mentality to ensure consistent cleanliness of the bar and restaurant.
- Helped other team members by running food, seating guests, running drinks etc.
Manager
Stand Up Live Comedy Club
Phoenix, AZ
04.2011 - 11.2011
- Opened a new location in a new market.
- Responsible for initial mass hiring, training, and development of FOH Staff.
- Maintained a high volume, 600+ occupancy comedy club with a staff of 50+
- Worked many shift in service bar when occupancy was at 600+
- Managed and monitored all liquor inventories, staff pouring techniques, and general inventories to ensure they stayed within the outlined budget.
- Supervised operation of FOH to maximize profitability, minimize legal liability, and conform to alcoholic beverage and food handling regulations.
- Designed, alongside chef and management team the planning of menus that are flavorful and popular with customers. Work with chefs for efficient provisioning and purchasing of supplies. To work within desirable food and beverage cost.
- Responsible for talent relations, including providing transportation, Ryder needs, Etc.
- Drafted weekly PNL’s
Manager
Improv Comedy Club
West Palm Beach, FL
07.2009 - 04.2011
Manager
Improv Comedy Club
Louisville, KY
09.2008 - 07.2009
Manager
The Melting Pot
Louisville, KY
01.2006 - 01.2008
- Maintained a high-volume restaurant
- Responsible for hiring, scheduling, and oversee staff
- Review and monitor, with bookkeepers, expenditures to ensure that they conform to budget limitations. Work to improve performance.
- Supervise operation of bar to maximize profitability, minimize legal liability, and conform to alcoholic beverage regulations.
Education
High School -
Saint Xavier High School
Louisville, KY01-2002
Skills
- Proficient in Crunchtime, Toast, Aloha, Open Table, Chameleon, Zonepro, Microsoft Office, & Excel, eXtrachef, Hostme
- Ability to type 80 wpm
- Enjoy Planning Events, Gatherings, Team Building Exercises, & Restaurant Programming
- Certified Crowd Control Manager
Timeline
Food & Beverage Manager
Topgolf
06.2024 - Current
Bartender
3rd Turn Brewing
03.2024 - 06.2024
District Manager
Recbar
07.2017 - 12.2023
Photographer and Videographer
Live Storms Media
01.2014 - Current
General Manager
The Sports and Social Club
08.2012 - 05.2017
Bartender/ Server
The Pub on 4th Street
03.2012 - 11.2012
Manager
Stand Up Live Comedy Club
04.2011 - 11.2011
Manager
Improv Comedy Club
07.2009 - 04.2011
Manager
Improv Comedy Club
09.2008 - 07.2009
Manager
The Melting Pot
01.2006 - 01.2008
High School -
Saint Xavier High School