Jamey Holloway
Bellevue
Summary
Experienced with team leadership, ensuring smooth operations and high productivity. Utilizes effective conflict resolution and strategic planning to maintain positive work environment. Track record of enhancing team performance and maintaining operational efficiency.
Overview
5
5
years of professional experience
Work History
Shift Supervisor
Starbucks
Bellevue, KY
09.2025 - Current
- Supervised daily operations, ensuring compliance with quality standards and safety protocols.
- Trained and mentored new team members on customer service excellence and product knowledge.
- Managed inventory levels, optimizing stock for peak service times while minimizing waste.
- Implemented operational improvements that enhanced workflow efficiency and reduced wait times.
- Resolved customer complaints promptly, fostering positive guest experiences and brand loyalty.
- Coordinated employee schedules to maintain optimal staffing during high-volume periods.
Barista
Starbucks
Bellevue, KY
10.2022 - 09.2025
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Answered customer inquiries regarding products, services, and store policies.
- Operated cash register to process transactions quickly and accurately.
- Maintained a clean and organized work area at all times.
- Provided excellent customer service by listening attentively to customers' needs.
- Resolved customer complaints in an efficient manner while maintaining a positive attitude.
Barista
Kroger
Newport, KY
08.2021 - 09.2022
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Stocked shelves with ingredients needed to make coffee drinks.
- Answered customer inquiries regarding products, services, and store policies.
- Demonstrated knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Worked collaboratively with other team members to ensure smooth daily operations of the store.
Education
High School Diploma -
Bellevue High School
Bellevue, KY05-2021
Skills
- Menu Memorization
- Inventory control and record keeping
- Policy enforcement
- POS Systems
- Cash Handling
- Positive and professional
- Team Player
Education and Training
other
Timeline
Shift Supervisor
Starbucks
09.2025 - Current
Barista
Starbucks
10.2022 - 09.2025
Barista
Kroger
08.2021 - 09.2022
High School Diploma -
Bellevue High School