Overview
Work History
Education
Skills
Timeline
Generic

Jamie Jones

Winchester

Overview

17
17
years of professional experience

Work History

Machine Operator

Sekisui American
07.2022 - 03.2025
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Streamlined workflow by maintaining a clean and organized workstation, adhering to safety protocols.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.

Manufacturing Technician

Avantor Sciences
07.2021 - 05.2022
  • Maintained a safe work environment by enforcing safety protocols and conducting routine inspections.
  • Made sure that products were produced on time and are of good quality.
  • Documented all manufacturing activities, maintaining accurate records for reporting purposes and quality assurance audits per FDA regulations
  • Performed routine equipment calibration to maintain consistent product quality and adherence to specifications.
  • Reduced waste by optimizing material usage and adhering to strict quality control measures.

Machine Operator

Leggett & Platt
08.2018 - 06.2021
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.

Packager

AHC Products
02.2014 - 07.2018
  • Followed packing processes to increase speed and accuracy.
  • Maintained a clean, organized workspace, adhering to company guidelines for hygiene and safety standards in the packaging area.
  • Labeled packages with appropriate shipping information for accurate deliveries.
  • Reviewed orders by inspecting labeling, packaging, and contents.
  • Ensured product quality by conducting regular inspections, adhering to strict standards.
  • Trained new packagers in proper techniques and safety protocols, fostering a safe and productive work environment.
  • Consistently met or exceeded daily productivity targets through effective time management and prioritization of tasks.

HVAC Technician

Robert Jones Heating and Air
12.2010 - 02.2014
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
  • Traveled to job sites for both scheduled and emergency appointments.
  • Recommended appropriate upgrades to clients'' existing systems, resulting in increased energy efficiency and cost savings.
  • Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.

Customer Service Representative

Amazon.com
01.2008 - 11.2010
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Education

GED - General Studies

Live Oaks
Milford, OH
11.2009

Skills

  • Strong work ethic
  • Good communication
  • Attention to detail
  • Machinery operation
  • Workplace safety
  • Teamwork and collaboration
  • Problem-solving
  • Computer skills
  • Equipment operation
  • Assembly and production
  • Power and hand tools
  • Machine maintenance
  • Forklift and pallet jack operation
  • Quality control
  • Manufacturing experience
  • Machinery cleaning
  • Quality assurance
  • Shipping and labeling
  • Start up procedures
  • Changeover procedure knowledge

Timeline

Machine Operator

Sekisui American
07.2022 - 03.2025

Manufacturing Technician

Avantor Sciences
07.2021 - 05.2022

Machine Operator

Leggett & Platt
08.2018 - 06.2021

Packager

AHC Products
02.2014 - 07.2018

HVAC Technician

Robert Jones Heating and Air
12.2010 - 02.2014

Customer Service Representative

Amazon.com
01.2008 - 11.2010

GED - General Studies

Live Oaks

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