Jamie McGuffin

• Operated cash register to record transactions accurately and efficiently.
• Performed cash, card and check transactions to complete customer purchases.
• Learned duties for various positions and provided backup at key times.
• Met customer service goals and exceeded customer expectations.

• Assisted customers with product inquiries and order placements.
• Maintained accurate records of customer interactions and transactions.
• Answering phones and transferring calls to appropriate departments. Answered emails. Filed orders electronically.

• Learned and utilized upselling techniques to encourage customers to make additional purchases and increase sales.
• Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
• Communicated with clients and customers to gather, provide and share updated information on products and services.
• Delivered office coffee supplies to customers.
• Cleaned Office Coffee Machines.

• Processed incoming shipments and verified contents against packing lists.
• Organized inventory in designated storage areas for easy access.
• Prepared outgoing orders for shipment, ensuring proper packaging and labeling.
• Coordinated with team members to optimize workflow during peak times.
• Assisted in training new staff on shipping and receiving procedures.
• Processed outbound shipments, including packing and labeling products for delivery.
• Received incoming shipments, verifying quantity and quality of items against purchase orders.
• Operated computers to access information related to shipping activities.
• Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
• Prepared packages for shipping and determined most economical shipping methods.
• Checked customer orders, labeling and documentation prior to shipment to avoid delays.

Labor duties such as washing cars, cleaning, and mowing.

• Performed general housekeeping and cleaning tasks.
• Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.

• Coordinated daily schedules for meal deliveries and staff assignments.
• Managed communication between clients and service providers effectively.
• Organized documentation for client registrations and service updates.
• Billing for pay clients.
• Maintained filing systems for confidential documents; organized files for easy retrieval of information when requested.
• Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
• Handled inquiries from clients regarding services and meal options.
• Answered incoming phone calls, responded to inquiries and transferred calls as needed.