Jamie McMillen
Elizabethtown
Summary
Dynamic veterinary technician with extensive experience at Elizabethtown Animal Hospital, excelling in animal care and IV catheter placement. Recognized for exceptional client support and effective communication, I thrive in high-stress environments while ensuring meticulous attention to detail in clinical settings. Proven ability to collaborate and lead within diverse teams.
Overview
5
5
years of professional experience
Work History
Full Time Veterinary Technician
Elizabethtown Animal Hospital
Elizabethtown
10.2023 - Current
- Provided medical support through treatment administration and patient care.
- Examined pet records from daily appointments for data input into system.
- Recorded observations and baseline measurements to maintain accurate medical records.
- Observed animal physical conditions to detect illness or unhealthy conditions requiring medical care.
Cashier, Stocker, Shipment
Phil’s Produce
Elizabethtown
08.2022 - Current
- Assisted in operating and managing a family/friend owned business.
- Managed daily operations including the pickup, delivery, and unloading of product-filled trucks.
- Scanned items and checked pricing on cash register for accuracy.
- Balanced daily transactions on a computerized point-of-sale system.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Returns Department
Walmart Distribution Center
Shepherdsville
11.2022 - 05.2023
- Processed returned items for destruction, vendor return, donation.
- Undertook tasks of loading and unloading trucks for shipments and receipts.
- Updated and maintained databases with current information.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Colorguard Instructor/ Marching Band Staff
Central Hardin High School
Cecilia
07.2021 - 11.2022
- Supported and mentored junior team members to promote collaboration and improve collective expertise.
- Monitored the performance of each member to ensure uniformity of presentation.
- Identified personal strengths and weaknesses and adjusted techniques to enhance performance.
Customer Service Representative/ Cashier / Cook
Five Star
Sonora
02.2022 - 09.2022
- Developed strong customer relationships to encourage repeat business.
- Provided accurate information about products and services to customers.
- Maintained a high level of professionalism when dealing with difficult customers.
Receptionist/Kennel Technician/Vet Tech
Helmwood/North Hardin Veterinary Clinic
Elizabethtown
07.2020 - 05.2021
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Maintained business office inventory and equipment by checking stock for needed supplies.
- Scheduled and confirmed appointments.
- Maintained an organized filing system of confidential client information in accordance with company policy.
Education
Associate of Arts - Business Communication
Elizabethtown Community And Technical College
Elizabethtown, KY05-2022
Associate of Science - Computer Information Systems
Elizabethtown Community And Technical College
Elizabethtown, KY05-2022
High School Diploma -
Central Hardin High School
Cecilia, KY01.2020
Skills
- Clear Communication Proficiency
- Data Entry Skills
- Strong Technical Computer Skills
- Collaborative Teamwork
- Self-Directed Task Execution
- Skilled in Microsoft Office Applications
- Detail-Oriented Data Processing
- Effective Leadership
- Client Support
- Administrative Support
- Clinical Terminology Proficiency
- Human Resources
- Comfortable Working With Animals
- Adaptability in High-Stress Situations
Community Service/Volunteer Work
● Upton Baptist Church nursery
● Feeding America
● Mission trip to rebuild and paint the Hope for Women Shelter in Jasper, Alabama
Community Service
- Upton Baptist Church nursery
- Feeding America
- Mission trip to rebuild and paint the Hope for Women Shelter in Jasper, Alabama
Special Interests
- Animal and Human Biological Sciences
- Holistic medicine
- Culinary Arts
- Cosmetology
- Dance/Colorguard
- Trumpet/Other instrumentation
Honors Awards Achievements
- All A and B Honor Roll, Central Hardin High School, 3 years, Academic letter
- Most Outstanding 10th Grade Marcher Award, Central Hardin Marching Band, 2017
Affiliations
● Marching Band- 5 years ( Pod leader 2 years)
● Winter Guard- 5 years ( Pod leader 2 years)
● Tri-M Music Honors Society- 1 year (Vice President)
● CHHS Marching Band Leadership Committee- 2 years
● Pep Band- 2 years
● FFA- 3 years
● Beta Club- 1 year
● Art cub- 2 year
● Yoga club- 2 years
Accomplishments
● All A and B Honor Roll- Central Hardin High School, 3 years (Academic letter)
● “Most Outstanding 10th Grade Marcher Award” -Central Hardin Marching Band, 2017
Timeline
Full Time Veterinary Technician
Elizabethtown Animal Hospital
10.2023 - Current
Returns Department
Walmart Distribution Center
11.2022 - 05.2023
Cashier, Stocker, Shipment
Phil’s Produce
08.2022 - Current
Customer Service Representative/ Cashier / Cook
Five Star
02.2022 - 09.2022
Colorguard Instructor/ Marching Band Staff
Central Hardin High School
07.2021 - 11.2022
Receptionist/Kennel Technician/Vet Tech
Helmwood/North Hardin Veterinary Clinic
07.2020 - 05.2021
Associate of Arts - Business Communication
Elizabethtown Community And Technical College
Associate of Science - Computer Information Systems
Elizabethtown Community And Technical College
High School Diploma -
Central Hardin High School
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