Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Assessments
Additional Information
Generic

Jamie Shuler

Beattyville

Summary

Diligent and results-oriented professional with a robust background in food service operations and customer satisfaction. Proven track record in leading teams to enhance service efficiency and implement effective quality control measures. Exceptional leadership and problem-solving skills demonstrated in high-pressure environments, driving operational excellence and fostering a culture of continuous improvement. Committed to delivering outstanding results that align with organizational goals and exceed customer expectations.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Food Service Director

Lee County School District
07.2023 - Current
  • Directed daily operations of food service department, ensuring high standards of quality and safety.
  • Managed inventory control systems to optimize supply chain efficiency and reduce waste.
  • Developed and implemented training programs for staff to enhance performance and customer service skills.
  • Collaborated with culinary team to create diverse menus that meet dietary needs and preferences.
  • Conducted regular audits to ensure compliance with health regulations and operational standards.
  • Analyzed customer feedback to refine service offerings and improve overall dining experience.
  • Led budgeting processes, forecasting expenses, and identifying cost-saving opportunities within the department.
  • Fostered a positive work environment through effective communication, team-building activities, and conflict resolution strategies.
  • Maintained high standards of cleanliness and sanitation, ensuring compliance with all health department regulations.

Account Manager

Eckart Supply
06.2020 - 06.2021
  • While working for Eckart Supply I gained valuable experience in my position as an outside sales representative. My job duties included:
  • Researching and attaining new clients through cold calls, emails or in-person introduction.
  • Notifying current clients of promotions, specials, and upcoming price increases.
  • Establishing an authentic relationship with clients and earning their trust.
  • Setting personal goals leading me to nearly $100,000 in monthly sales.
  • Collaborating with and assisting other Eckart employees.
  • Striving to learn more about the company's products.

Outside Sales Representative

B2B USA LLC
06.2019 - 03.2020
  • My position at B2B USA LLC included the following job duties:
  • Overseeing all customer relations and sales in 32 counties in Central Kentucky.
  • Sales of tobacco products, vape devices, and other products for Master Distributor.
  • Contacting and coordinating sales for retail locations and distributors and supplying those retailers.

Customer Service Manager

Congleton Brothers Inc.
02.2015 - 06.2019
  • My position at Congleton Brothers Inc. included the following job duties and titles:
  • Stihl Ambassador handling all Stihl parts, sales, and ordering.
  • Customer Service at Parts Counter.
  • Ordering of parts and hardware for the store.
  • Accounts payable, warranty, parts lookup, and cross-referencing.

Associate Manager

Golden Corral Restaurant
09.2013 - 05.2014
  • My position at Golden Corral included the following job duties:
  • Completion of the Golden Corral management training.
  • Scheduling shifts.
  • Balancing cash registers.

Operations Manager

Sodexo
03.2007 - 05.2012
  • My position as Operations Manager at Sodexo included the following job duties:
  • Overseeing payroll for 73 employees.
  • Coordinated safety training and implementation of safety procedures at all times.
  • Ensured the quality of products being served.
  • Cooperated with Lee University staff to ensure that they were getting everything they needed on a daily basis.
  • Responsible for budgets, profits and loss.
  • Addressing customer complaints or questions.

Education

Associate of Science - Business Administration

University of The Cumberlands
Williamsburg, KY
08-2025

Skills

  • Food Service Manager (10 years)
  • Microsoft Office (10 years)
  • Interpersonal Skills (10 years)
  • Cold Calls / Cold Emails
  • Data Entry
  • Sales
  • Account Management
  • Inventory Management
  • Salesforce
  • Quickbooks
  • Powerpoint
  • Outside Sales
  • B2B Sales
  • Inside Sales
  • Management
  • Google Workspace / G Suite
  • Profit & Loss
  • Recruiting
  • Purchasing
  • Culinary Experience
  • Kitchen Management Experience
  • Staff leadership
  • Sanitation standards
  • Staff training and development
  • Ordering and purchasing
  • Food presentation
  • Food safety compliance

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of 76 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved higher student participation by completing menu changes and service with accuracy and efficiency.

Certification

ServSafe Food Protection Manager

Interests

  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • DIY and Home Improvement
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Cooking
  • I enjoy helping others and giving back to the community
  • I like looking at the stars and learning about constellations
  • Baking
  • Outdoor Recreation
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Watching Movies and TV Shows
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Crafting and DIY Projects
  • Auto Repair/Restoration
  • Learning new cooking techniques and expanding my culinary skills
  • Kayaking
  • Swimming

Timeline

Food Service Director

Lee County School District
07.2023 - Current

Account Manager

Eckart Supply
06.2020 - 06.2021

Outside Sales Representative

B2B USA LLC
06.2019 - 03.2020

Customer Service Manager

Congleton Brothers Inc.
02.2015 - 06.2019

Associate Manager

Golden Corral Restaurant
09.2013 - 05.2014

Operations Manager

Sodexo
03.2007 - 05.2012

Associate of Science - Business Administration

University of The Cumberlands

Assessments

  • Sales skills — Highly Proficient
  • June 2021
  • Influencing and negotiating with customers
  • Full results: Highly Proficient
  • Outside sales — Expert
  • March 2020
  • Actively listening and responding appropriately; performing common sales calculations.
  • Full results: Expert
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

  • I'm a very hardworking, honest, reliable individual who strives to achieve the goals set before me.
  • My experience with communication and collaboration skills allows me to work well with others as a team member and also as a leader. I am ambitious and do not accept failure, but rather use it as an opportunity to learn and grow.
Jamie Shuler