Jamilah Billups
Louisville
Summary
Goal-focused Bank Teller experienced in fast-paced financial environments. Focused on maintaining high levels of accuracy and productivity as well as achieving branch goals.
Attentive Teller with many years of experience in customer support and problem solving. Personable communicator talented in building rapport with customers and upselling bank products and services. Careful to maintain client confidentiality and bank security standards.
Overview
4
4
years of professional experience
Work History
Delivery Driver
Papa John's Pizza
Louisville
07.2017 - 04.2021
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Navigated routes with relevant map programs and GPS systems.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Utilized GPS and maps for efficient route planning.
Bank Teller
MSD
Louisville
01.2017 - 04.2021
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Trained employees on cash drawer operation.
- Balanced teller drawers regularly throughout the day according to established procedures.
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Maintained confidentiality of bank records and client information.
- Received mortgage and other loan payments, verifying payment dates and amounts due.
- Counted drawers and reconciled remaining cash to accost for deposits and dispersals.
- Processed customer deposits and withdrawals accurately, balancing cash drawer daily.
- Processed loan payments by verifying funds availability prior to disbursing funds.
- Identified transaction errors when debits and credits did not balance.
Caregiver
Hazelwood Center
Louisville
06.2020 - 12.2020
- Reported concerns to nurse supervisor to promote optimal care.
- Laundered clothing and bedding to prevent infection.
- Coordinated transportation services for clients when necessary.
- Assisted clients with daily living activities such as bathing, dressing, and grooming.
- Supported bathing, dressing and personal care needs.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Provided emotional support to clients during difficult times.
Loader
UPS
Louisville
10.2019 - 02.2020
- Loaded product on trailer using packing list to verify and account for parts.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Stacked boxes, crates, containers, and other materials on pallets, shelves, or racks in an orderly manner according to company standards.
- Ensured all items were securely fastened in the truck bed or trailer to prevent damage during transport.
- Kept up to date on safety procedures and correct lifting techniques to prevent injuries.
- Read and attached appropriate labels and tags to products and packages for identification purposes.
- Packaged, crated and loaded items safely for transport.
Pharmacy Customer Service Representative
Chewy Pharmacy
Louisville
08.2019 - 11.2019
- Utilized job-related software to prepare change of address records and issue service discontinuance orders.
- Maintained cleanliness of work area at all times.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Inputted data into computer systems for tracking purposes.
- Verified patient insurance coverage and eligibility for prescription medications.
- Recommended improvements in products, service and billing methods to management to prevent future problems.
- Answered customer questions about prescribed and OTC medications.
- Assisted pharmacists with filling prescriptions accurately and efficiently.
Education
High School Diploma -
Butler Traditional High School
Louisville, KY06-2016
Skills
- Customer service
- Time management
- Record keeping
- Problem solving
- Team collaboration
- Communication skills
- Attention to detail
- Order picking and processing
- Valid Driver's license
- GPS operation
- Safe driving record
- Heavy lifting
- Teamwork and collaboration
- Clear communication
- Verbal and written communication
Timeline
Caregiver
Hazelwood Center
06.2020 - 12.2020
Loader
UPS
10.2019 - 02.2020
Pharmacy Customer Service Representative
Chewy Pharmacy
08.2019 - 11.2019
Delivery Driver
Papa John's Pizza
07.2017 - 04.2021
Bank Teller
MSD
01.2017 - 04.2021
High School Diploma -
Butler Traditional High School