Jan Paulin
Louisville
Summary
Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities.
Overview
10
10
years of professional experience
Work History
Customer Service Cashier
Cox’s spirit shop
Louisville
07.2015 - Current
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Processed credit card transactions accurately and efficiently.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Verified that all coupons were valid prior to processing them into the system.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Complied with all health and safety regulations while performing job duties.
- Assisted customers with locating merchandise within the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Greeted customers and provided friendly customer service.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Maintained accurate records of transactions using the point-of-sale system.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Provided excellent customer service by helping customers locate items they were looking for.
- Operated cash registers to process payments for goods and services.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Greeted customers and responded to informational requests.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Recommended, selected, located, and obtained products to meet customer needs.
- Informed customers of in-store promotions or pricing specials.
- Welcomed customers, offering assistance to help find store items.
Education
High School Diploma -
Shawnee High School
Louisville05-1990
Skills
- Point-of-sale operation
- Cash handling
- Inventory management
- Customer assistance
Timeline
Customer Service Cashier
Cox’s spirit shop
07.2015 - Current
High School Diploma -
Shawnee High School