Janelle Santiago Carmona
Brooks
Summary
Versatile and dynamic, I excelled at UPS, showcasing robust operations management and strategic planning skills. My leadership significantly enhanced team efficiency, achieving goals through innovative problem-solving and training. Skilled in computer applications and adept at mentoring, I thrive in collaborative settings, consistently adapting to meet complex challenges.
Overview
4
4
years of professional experience
Work History
Operations Part Time Cover Supervisor
UPS
07.2024 - Current
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Planned and supervised according to daily circumstances.
- Trained and mentored new supervisors in my area.
- Sent out daily results to my team and implemented strategies to maintain at or above goal.
Operations Part Time Supervisor
UPS
07.2023 - 07.2024
- Managed directly with the volume and employees.
- Controlled and navigated the volume I was receiving.
- Ensured employees were following regulations such as methods and safety.
- Used quick problem solving skills as the circumstances change.
- Implemented strategies to achieve daily operation goals.
Training Part Time Supervisor
UPS
11.2021 - 07.2023
- Trained and mentored new employees to fulfill various roles.
- Daily conversations with employees to help them become adjusted and comfortable with a new work environment.
- Daily observations and regulating respected methods and safety.
- Trained multiple employees with a language barrier, specifically Spanish.
Package Handler
UPS
09.2020 - 11.2021
- Specifically worked as a loader; loading into trailers and moved throughout my work area as directed
- Followed methods for my role to ensure desired results.
- Followed safety regulations to maintain safe work environment.
Education
Bachelor of Science - Business Administration
Colorado Technical University
Colorado Springs, CO11.2027
Skills
- Operations Management
- Strategic Planning
- Computer skilled
- Staff Management
- Goal-Oriented
- Complex Problem-Solving
- Training and mentoring
- Leadership
- Teamwork and collaborator
- Adaptive
Timeline
Operations Part Time Cover Supervisor
UPS
07.2024 - Current
Operations Part Time Supervisor
UPS
07.2023 - 07.2024
Training Part Time Supervisor
UPS
11.2021 - 07.2023
Package Handler
UPS
09.2020 - 11.2021
Bachelor of Science - Business Administration
Colorado Technical University
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