Janiah Ebanks
Grand Cayman
Summary
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
3
3
years of professional experience
Work History
Sales Associate
Red Sail Sports
08.2023 - Current
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction by providing exceptional service and product knowledge .
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Elite Water Sports
01.2022 - 04.2023
- Solved customer challenges by offering relevant products and services.
- Served customers with knowledgeable, friendly support at every stage of purchasing.
Education
High School Diploma -
Cayman Islands Further Education
497 Walkers Road George Town 10-2023
High School Diploma -
Clifton Hunter High School
8R68+7J7 Fank Sound Road , Cayman Islands05-2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Cash handling
- POS system
- Calm demeanor
- MICROS system
Football
- I've been accepted to participate in the Minnesota USA Cup twice.
- I've been playing since i was in primary school.
Since I finished High school and started working I haven't been playing, I still enjoy it and attend practice every now and then but i don't really have time for it anymore.
Timeline
Sales Associate
Red Sail Sports
08.2023 - Current
Sales Associate
Elite Water Sports
01.2022 - 04.2023
High School Diploma -
Cayman Islands Further Education
High School Diploma -
Clifton Hunter High School
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