Jared Dixon

Conducted root cause analysis to identify quality issues and implement corrective actions for internal, external and warranty concerns. Monitored production processes to maintain adherence to industry standards and specifications. Responsible for annual production part approval for both supplier and production parts. Managed the quality laboratory in the LVSS Foam Department in accordance with IATF, MaFact and customer specific requirements. Pillar lead of internal audit programs for MaFact and IATF. Champion of the LPA program in foam department in compliance with IATF and customer specific requirements. Launched product quality audit program in foam department, used to analyze trends and opportunities to improve overall product. Responsible for control plan and PFMEA development and validation.

Managed a team of 42 direct labor heads and 10 indirect labor heads across two production lines, repair area and finishing area. Monitored production and quality metrics and worked with support departments to continuously improve both. Audited completed units to ensure customer expectations are exceeded and hold accountable subordinates in multiple areas. Coordinated across multiple business units to ensure production needs are met with quality parts and processes. Made adjustments to processes (Job element sheet) to improve quality, JPH and ergonomic impact on operators. Documented training progress for new employees (Training matrix) and tracked areas in which they were trained/needed improvement. Ensure timely departure and arrival of ordered units from customer using shipping broadcast tools. Exercised daily time keeping strategies in microsoft excel to track hours and attendance of operators and team leaders in assigned areas.

Led teams of 25 or more production operators to complete production assignments to successfully meet customers quality and overall production requirements. Exceeded required efficiency in FTT (98%) and JPH (71.4) metrics in assigned area. Assisted in monitoring and coaching of new employees to ensure their success in both JPH and FTT in assigned area. Inspected final product prior to shipment to ensure that customer expectations are exceeded.

Completed required production tasks in a fast paced and quality focused environment. Demonstrated the ability to learn quickly, follow processes and ensure customer satisfaction by exceeding customer quality expectations. Identify supplier part issues and notify direct leadership of any non-compliant part. Go above and beyond normal production requirements to exceed production and quality goals.