Jared Wrench
Union
Summary
Dynamic Area Manager with a proven track record in optimizing operations and enhancing team performance. Successfully transformed underperforming teams into high-achieving units while fostering a culture of safety and compliance. Committed to driving organizational success through effective communication and strategic collaboration.
Overview
6
6
years of professional experience
Work History
Service Sales Representative
Cintas
Erlanger
05.2025 - Current
- Delivered products to customers on scheduled routes efficiently.
- Resolved customer concerns by applying service expertise and company policies to create effective solutions.
- Cultivated client relationships through proactive and clear communication.
- Monitored route effectiveness and optimized adjustments to enhance delivery performance.
- Maintained accurate records of deliveries and inventory levels.
- Monitored stock levels on route trucks to ensure accuracy of inventory counts.
- Loaded, unloaded, and delivered product in a timely manner.
Area Manager
FedEx Ground
Independence
10.2023 - 06.2025
- Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
- Transformed underperforming teams into productive, profitable teams.
- Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
- Identified areas for improvement and implemented changes, enhancing overall efficiency.
- Developed and managed operation managers, resulting in increased team performance.
- Conducted performance evaluations and created action plans, driving team growth.
- Oversaw compliance with company policies and federal regulations in all activities.
Operations Manager (Yard Focus)
FedEx Ground
06.2021 - 10.2023
- Implemented processes during my tenure as Yard Focused Manager that increased efficiency and safety culture in yard operations.
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Implemented multiple processes that decreased accident rates and VEDR violations across the yard.
- Prioritized safety protocols to ensure a secure working environment.
- Managed yard operations at NOKY 406.
- Identified room for improvement in the onboarding training process.
- Reviewed applications, interviewed, and hired switchers.
- This has led to increasing safety, efficiency, and quality of life for both contractors and switchers company wide.
Switcher/Package handler
FedEx Ground
06.2020 - 06.2021
- Led NOKY safety squad during morning sorts, ensuring safety compliance for all personnel in yard.
- Oversaw setup of 60 load side doors with proper trailers to maintain smooth operations.
- Accounted for all trailers in NOKY yard to maintain high customer service standards throughout network.
- Collaborated on multiple projects with yard management to plan and execute efficient and safe yard processes.
- Assisted yard manager in training new second shift switchers on yard processes and job responsibilities.
Education
Associate of Science -
Gateway Community Technical College
Covington, KY11-2027
High School Diploma -
Larry A Ryle Highschool
Union, KY05-2014
Skills
- Sales consultation
- Customer service
- Operations Management
- Project Management
- Inventory management
- Investigative Skills
- Organizational Skills
- Time Management
- Adaptability
- Teamwork
- Leadership
- VEDR Programs
- Verbal Communication
- Written Communication
- Relationship Building
Accomplishments
- Winner of 5 Bravo Zulu Awards (the second highest level of recognition) at FedEx Ground
- Company wide Cultural Values award
Timeline
Service Sales Representative
Cintas
05.2025 - Current
Area Manager
FedEx Ground
10.2023 - 06.2025
Operations Manager (Yard Focus)
FedEx Ground
06.2021 - 10.2023
Switcher/Package handler
FedEx Ground
06.2020 - 06.2021
Associate of Science -
Gateway Community Technical College
High School Diploma -
Larry A Ryle Highschool