Jarrad Geagan
Louisville
Summary
Motivated and results-driven professional with over 20 years of customer service and sales experience. Proven track record of delivering high-quality work, meeting deadlines, and exceeding performance goals. Possesses strong problem-solving abilities, attention to detail, and effective communication skills. Adept at working both independently and collaboratively within a team environment. Committed to continuous learning and professional development, with a focus on driving success and contributing to organizational growth.
Overview
12
12
years of professional experience
Work History
Dock Manager and Freight Liaison
UPS Store - Omni Hotel
Louisville
08.2025 - Current
- Act as the operational point of contact for delivery drivers, couriers, and service vendors.
- Ensure compliance with fire codes, annotation standards, and vendor access policies.
- Track exhibitor shipments, and ensure proper routing to meeting rooms and event spaces.
- Work in compliance with hotel freight policies, including size limits, storage restrictions, and handling fees.
Forklift Operator
Hearn Industrial Services
Louisville
07.2024 - 09.2025
- Operate forklifts to load and unload trucks on the dock, ensuring timely and accurate handling of incoming and outgoing shipments.
- Work closely with drivers and warehouse staff to coordinate the flow of goods between the dock and storage areas.
- Maintain a clean and organized dock area, adhering to safety standards, and confirming that all equipment is properly stored and maintained.
- Support inventory management by conducting cycle counts and guaranteeing the accurate tracking of materials on the dock and in the warehouse.
Lead Utilities Material Handler
McKesson
Shepherdsville
06.2023 - 06.2024
- Supervised and led a team of material handlers, providing guidance, training, and support to establish efficient operations, and adherence to safety protocols.
- Operated material handling equipment, such as forklifts, pallet jacks, and reach trucks, to move and store materials.
- Demonstrated flexibility and adaptability to meet changing demands and deadlines in a dynamic warehouse setting.
- Assisted in the implementation of a new packing layout that increased utility storage capacity by 25% and reduced material handling time.
Healthcare Staffing Recruiter
Medical Staffing
Louisville
08.2021 - 06.2023
- Developing and implementing proactive and creative recruitment and retention strategies to ensure the maintenance of staffing levels needed to provide high-quality patient care.
- Maintain regular contact to develop relationships with active clients, patients, and referral sources to identify projected openings and potential new business opportunities.
- Managed over 40 nurses by completing weekly schedules, making sure nurses attend their shifts, and processing weekly payroll by verifying nurses' timesheets and notes.
- Ranked among the top 10 healthcare recruiters in the United States.
- Achieved $45,000 in personal weekly gross margin.
Sales Account Manager/Assistant Manager of Operations
Highland Reserve
Louisville
09.2016 - 07.2021
- Wide personal door-to-door sales experience.
- Managed a small business team of 15 or more employees.
- Teach, train, and develop all new hires to ensure career development for both myself and new representatives.
- Oversee office operations on a daily basis.
- Strong knowledge of all product details (AT&T).
- #1 sales rep in the United States, April 2017.
Head Server/Bartender & Catering Server/Bartender
Ormsby's
Atlanta
07.2013 - 08.2016
- Trained all new servers on roles and responsibilities to ensure proper protocols, i.e., food safety procedures, customer satisfaction, and safety.
- Served as a keyholder to oversee the restaurant's closing.
- Supervised daily operations of the restaurant and provided support to more than 20 employees.
- Served as backup to the manager to guarantee financial accuracy for the restaurant closing staff.
- Lead nightly team meetings to inform staff (20+ employees) of important policies, procedures, and updates for the daily operations of the restaurant.
- Provided enjoyable experiences through catered events, both as a waiter and a full-service bartender.
Education
High School Diploma -
Lassiter High School
Marietta, GA03-2004
Skills
- Communication
- Problem-solving
- Relationship building
- Innovative thinking
- Lead generation
- Accuracy and precision
- Inventory management
- Safety compliance
- Internet marketing advertising
Timeline
Dock Manager and Freight Liaison
UPS Store - Omni Hotel
08.2025 - Current
Forklift Operator
Hearn Industrial Services
07.2024 - 09.2025
Lead Utilities Material Handler
McKesson
06.2023 - 06.2024
Healthcare Staffing Recruiter
Medical Staffing
08.2021 - 06.2023
Sales Account Manager/Assistant Manager of Operations
Highland Reserve
09.2016 - 07.2021
Head Server/Bartender & Catering Server/Bartender
Ormsby's
07.2013 - 08.2016
High School Diploma -
Lassiter High School