Jarrod Conner
Winchester
Summary
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Compassionate individual with experience supporting elderly and ill people with in-home care. Promotes understanding attitude and compassionate nature to achieve comfortable and welcoming environment for patient.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
31
31
years of professional experience
Work History
In-Home Caregiver
Self-employeed
07.2005 - 08.2019
- Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
- Assisted patient with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Enhanced quality of life for client through attentive assistance with daily activities, including bathing, dressing, and grooming.
- Assisted with meal planning and preparation while considering dietary restrictions and nutritional requirements for each client.
- Coordinated daily medicine schedules and administration to help client address symptoms and enhance quality of life.
Assistant Store Manager
Office Depot Inc
06.1992 - 07.2005
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers, and minimizing discrepancies.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Assistant Store Manager
Rose's Department Stores
02.1989 - 06.1992
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Conducted regular performance evaluations of team members while providing constructive feedback resulting in enhanced productivity levels.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Education
High School Diploma -
George Rogers Clark High School
Winchester, KY05-1988
Skills
- Customer service and engagement
- Retail operations
- Time management
- Attention to detail
- POS systems operations
- Issue resolution
- Cash auditing
- Customer service management
- Operations management
- Loss prevention
- Cleaning and sanitizing
- Medication administration
Timeline
In-Home Caregiver
Self-employeed
07.2005 - 08.2019
Assistant Store Manager
Office Depot Inc
06.1992 - 07.2005
Assistant Store Manager
Rose's Department Stores
02.1989 - 06.1992
High School Diploma -
George Rogers Clark High School
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