Summary
Overview
Work History
Education
Skills
Timeline
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Jasmine Cruthers

Lexington

Summary

Beginning with my first waitressing job I was trained in a very professional setting. I learned many skills from cooking and cleaning to other simple ways of enhancing customer interactions. The next restaurant taught me people and time management on a higher level, as well as organization while coordinating banquets. Recently becoming a stay at home mom has also been a self teaching lesson for all skills and also my drive for wanting to self improve.

Overview

5
5
years of professional experience

Work History

Sales Associate

Dollar General
11.2023 - 01.2024
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

Sales Associate

H&M Company USAInc
07.2022 - 07.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Managing Waitress

A&M Creations
02.2021 - 04.2022
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Answered customers' questions, recommended items, and recorded order information.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Collaborated with team members to consistently provide efficient service during peak hours.

Waitress

RJs Steakhouse
11.2018 - 01.2020
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Used cash registers and credit card machines to cash out customers.
  • Honed knife skills, becoming proficient at various cuts and techniques for efficient food prep.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Optimized food prep sequence, significantly reducing customer wait times.
  • Increased team efficiency by assisting with basic food prep tasks during slow periods or high demand times.
  • Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Education

Highsch -

Cedaredge Highschool
Cedaredge, CO
05.2019

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Goal oriented
  • Exceptional customer service
  • Excellent people skills
  • Money handling
  • Stocking and receiving
  • Client service
  • Conflict resolution
  • Professional demeanor
  • Meeting deadlines
  • POS system operation
  • Product sales
  • Customer needs assessment
  • Strategic planning
  • Inventory tracking
  • Sales development
  • Friendly and outgoing
  • Verbal and written communication
  • Customer engagement
  • Task prioritization
  • Positive and professional

Timeline

Sales Associate

Dollar General
11.2023 - 01.2024

Sales Associate

H&M Company USAInc
07.2022 - 07.2023

Managing Waitress

A&M Creations
02.2021 - 04.2022

Waitress

RJs Steakhouse
11.2018 - 01.2020

Highsch -

Cedaredge Highschool

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Jasmine Cruthers