Jasmyne Murrell
Independence
Summary
Motivated professional with successful background in the field offering advanced money handling, merchandising and team leadership abilities combined with dedicated and hardworking approach. Focused on maximizing team efficiency and customer satisfaction through training and performance improvements.
Overview
10
10
years of professional experience
2010
2010
years of post-secondary education
Work History
Head Cashier
Lowes Home Improvment
Florence
06.2025 - Current
- Conducted regular spot checks of cashier performance to ensure accuracy when processing payments.
- Assisted customers at checkout by providing excellent customer service and resolving any issues that arose.
- Maintained records of daily transactions including sales receipts, cash received, discounts issued.
Volunteer/Funeral Attendant
Walker Funeral Homes and Crematory
Cincinnati
06.2025 - Current
- Managed guest book entries at viewings or services.
- Attended wakes, viewings, and graveside services as requested by families.
- Greeted familes into the funeral home and cleaned around the funeral home
- Conducted administrative tasks such as filing paperwork, answering phones, and responding to emails related to funerals.
Customer Service Team Leader
Meijer
Cincinnati
08.2015 - 06.2023
- Advised management on potential improvements to enhance overall quality of customer services.
- Coordinated with other departments to resolve customer issues efficiently.
- Performed root cause analysis of systemic issues affecting customers' satisfaction levels.
- Identified areas for improvement within existing processes regarding customer services operations.
- Encouraged team members to provide feedback on how they can better serve customers' needs.
Education
None - Medical Assistant Training
Fortis College
09.2014 - 05.2015
Whetstone High School
Columbus, OHSkills
- Cash handling
- Point of sale
- Transaction processing
- Customer service
- Team leadership
- Data entry
- Attention to detail
- Time management
- Problem solving
- Task delegation
Timeline
Head Cashier
Lowes Home Improvment
06.2025 - Current
Volunteer/Funeral Attendant
Walker Funeral Homes and Crematory
06.2025 - Current
Customer Service Team Leader
Meijer
08.2015 - 06.2023
None - Medical Assistant Training
Fortis College
09.2014 - 05.2015
Whetstone High School