Dynamic Item Master Specialist with a proven track record at Southern Star and Boardwalk Pipelines, excelling in supply management and customer relations. Expert in Oracle and Excel. I streamline inventory processes and enhance documentation management. Recognized for fostering team collaboration and driving continuous improvement, ensuring accurate material descriptions and efficient operations.
Overview
19
19
years of professional experience
Work History
Item Master Specialist
Southern Star
05.2022 - Current
Create descriptions for materials frequently purchased for use and/or stock on our natural gas transmission system.
Maintain stock book for company by ensuring accurate part descriptions. Work with vendors, purchasing, inventory and subject matter experts to keep parts updated with correct information.
Educate staff on the function of the stock book and how to locate needed materials.
Monitor safety records for company's third party partners who do work on our pipeline.
Monitor third party risk: Analyze financial, cyber security, negative news and sanctions for companies who do work on the pipeline.
Inventory Specialist
Boardwalk Pipeline Partners
11.2010 - 05.2022
Performed data entry for Inventory system, including charge outs and returns of repaired items.
Maintained accounts for tax and receiving charges on Inventory material.
Conducted physical audits of material in the field.
Reviewed all material requests processed through requisitions.
Conducted research to address shipping errors and packaging mistakes.
Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
Worked with subject matter experts and conducted research to ensure proper materials were ordered/stocked.
Helped streamline Inventory processes to ensure Inventory could keep up with the demand in the field for projects and maintenance needs.
Trained staff on system processes and Inventory related needs.
Retail Manager
Lowes Home Improvment
11.2006 - 11.2010
Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
Exhibited excellent people skills during interaction with employees and customers.
Trained and developed new employees for ease of transition into team.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Answered questions about store policies and addressed customer concerns.
Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Education
Bachelor of Arts - History
University of Kentucky
Lexington, KY
Skills
Proficient in Oracle and Excel
Chairperson on multiple volunteer and inclusion committees
Forman, Carpenter, Welder at Indiana/Kentucky/Ohio Regional Carpenters UnionForman, Carpenter, Welder at Indiana/Kentucky/Ohio Regional Carpenters Union