Summary
Overview
Work History
Education
Skills
Certification
Training Qualifications
Timeline
Generic

Jason Humphrey

Somerset

Summary

Dynamic business leader with extensive experience at Ductpros LLC, excelling in operations management and customer relationship building. Proven expertise in market research and data analytics, driving profitability through strategic pricing models. A dedicated team player skilled in HVAC system design and staff training, committed to enhancing service quality and operational efficiency.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Owner/Operator

Ductpros LLC
Somerset
06.2018 - Current
  • Managed daily operations of the business, including staff, sales, inventory, and accounting.
  • Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
  • Negotiated contracts with clients for products or services rendered by the company.
  • Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
  • Set pricing structures according to market analytics and emerging trends.
  • Established pricing models that balanced competitiveness with profitability goals.
  • Directed financial health of company by reviewing financial reports and statements to implement changes in operations resulting in greater profits.

Branch Manager

Best Choice Supply
Somerset
06.2012 - 05.2018
  • Supervised daily branch operations and ensured compliance with company policies.
  • Implemented inventory management practices to ensure accurate stock levels.
  • Managed staff scheduling, hiring and training processes.
  • Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
  • Conducted regular performance reviews for all employees in the branch.
  • Established and built customer relationships through targeted outreach and initiatives.
  • Supported outside sales force in servicing and obtaining new business.
  • Analyzed data to identify trends related to products, services, customers and markets served by the branch.

Salesperson

Air Flo Products
Somerset
11.1997 - 12.2011
  • Processed transactions accurately and efficiently at the point of sale.
  • Developed key customer relationships to increase sales.
  • Educated customers about products and services offered by the company.
  • Placed orders and answered customer questions in-person, through email, and over phone to maximize customer service.
  • Prepared detailed cost estimates for construction projects using specialized software.
  • Reviewed blueprints and technical drawings to ensure accurate bidding processes.
  • Conducted site visits to evaluate conditions and validate estimate accuracy.
  • Presented prepared estimates by assembling and displaying numerical and descriptive information.

Education

High School Diploma -

Southwestern High School
Somerset, Ky
06-1996

Business Administration

University of The Cumberlands
Williamsburg, KY

Computer Science

University of The Cumberlands
Williamsburg, KY

Skills

  • Business management
  • Market research
  • Data analytics
  • Staff training and development
  • Subject matter expertise
  • Flexible and adaptive
  • Small group instruction
  • Classroom instruction
  • HVAC system design
  • A/C troubleshooting
  • Installation techniques
  • Microsoft office proficient
  • New system installation
  • Technical troubleshooting
  • Residential customer support
  • Load calculations
  • Dedicated team player
  • Commercial installation
  • Customer relationship management

Certification

  • HVAC Master Contractor
  • HVAC Journeyman
  • EPA Type 1 & 2 Refrigeration Certification

Training Qualifications

  • Train Employees on proper installation and service of HVAC Systems
  • HVAC Continuing Education Instructor
  • Conducted HVAC training classes at HVAC Supply Businesses

Timeline

Owner/Operator

Ductpros LLC
06.2018 - Current

Branch Manager

Best Choice Supply
06.2012 - 05.2018

Salesperson

Air Flo Products
11.1997 - 12.2011

High School Diploma -

Southwestern High School

Business Administration

University of The Cumberlands

Computer Science

University of The Cumberlands

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Jason Humphrey