Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Jason Marshall

Catlettsburg

Summary

Dynamic professional with a strong work ethic and exceptional customer service skills, previously at Townsend Tree Service. Proven track record in equipment maintenance and project management, ensuring timely project completion and high-quality standards. Adept at resolving issues proactively, enhancing client satisfaction and operational efficiency in fast-paced environments.

Diligent [Desired Position] with robust background in telecommunications installation and maintenance. Successfully completed complex projects, ensuring seamless communication networks for various clients. Demonstrated expertise in troubleshooting technical issues and optimizing system performance.

Experienced with installing, maintaining, and troubleshooting telecommunications systems. Utilizes comprehensive knowledge of networking protocols to ensure efficient and reliable communication networks. Track record of leveraging analytical skills and technical expertise to resolve issues and optimize performance.

Overview

27
27
years of professional experience

Work History

Lawn Care Technician

Self-employeed
04.2021 - Current
  • Increased customer retention through exceptional communication skills and dedication to addressing concerns promptly.
  • Boosted customer satisfaction by providing timely and efficient lawn care services tailored to individual needs.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Removed weeds, hazards, and debris from common pathways to improve usability.

Intake Specialist

Genesys Recovery Kentucky Program
08.2015 - 02.2016
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
  • Completed intake assessment forms and filed clients' charts.
  • Maintained high levels of accuracy and compliance in data entry, ensuring all information was correctly entered into the required systems.
  • Ensured client confidentiality by adhering to strict privacy policies when handling sensitive information during the intake process.
  • Facilitated smooth transitions between different departments by effectively communicating relevant client information at each stage of their journey within the organization.
  • Demonstrated adaptability when faced with changing circumstances or new challenges within the role, maintaining consistent performance levels under pressure.

Foreman

Townsend Tree Service
07.2007 - 05.2008
  • Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
  • Maintained a safe working environment through adherence to safety protocols and regular site inspections.
  • Ensured timely completion of projects with effective time management and prioritization of tasks.
  • Checked equipment to determine if maintenance was required.
  • Inspected completed work to verify quality standards and compliance with criteria.
  • Addressed issues proactively, resolving problems quickly to minimize delays in project timelines.

Telecommunications Technician

T&D Cable Splicers
06.1998 - 08.2000
  • Installed and configured new devices and system components.
  • Efficiently troubleshot fiber-optic connections resulting in quicker restoration of services following outages.
  • Installed and repaired network cabling, hardware and software to maximize operational efficiency.
  • Monitored and performed maintenance on telecommunications systems to facilitate optimal performance.
  • Improved network reliability by performing routine maintenance and troubleshooting on telecommunications equipment.

Education

General Studies

Ashland Community And Technical College
Ashland, KY

Skills

  • Equipment maintenance
  • Strong work ethic
  • Customer service
  • Driver's license

Accomplishments

  • Supervised team of [Number] staff members.
  • Achieved [Result] through effectively helping with [Task].
  • Collaborated with team of [Number] in the development of [Project name].

Interests

  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Adventure Travel
  • Road Trips

Timeline

Lawn Care Technician

Self-employeed
04.2021 - Current

Intake Specialist

Genesys Recovery Kentucky Program
08.2015 - 02.2016

Foreman

Townsend Tree Service
07.2007 - 05.2008

Telecommunications Technician

T&D Cable Splicers
06.1998 - 08.2000

General Studies

Ashland Community And Technical College

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Jason Marshall