Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
8
8
years of professional experience
Work History
Capacity Control Manager
DHL CVG Express
11.2021 - 05.2023
Streamlined logistics operations to enhance connectivity efficiency and reduce transit delays.
Led cross-functional teams to optimize supply chain management and foster collaboration.
Analyzed performance metrics to identify areas for operational enhancement and cost reduction.
Established team priorities, maintained schedules and monitored performance for both 1st and 3rd shift teams.
Developed training programs for staff to improve service quality and operational knowledge.
Capacity Control Supervisor
DHL CVG Express
09.2018 - 11.2021
Managed a team of 5 analysts, providing training and support to ensure optimal performance and career growth.
Developed strategic plans to streamline operations, resulting in improved material connectivity during daily operations and contingency planning.
Reviewed network performance daily to look for best possible optimization opportunities.
Coordinated with various levels of management and groups within DHL US, CA, EU and Asia for successful execution of network requirements, freight manipulation and connectivity.
Load Control Supervisor
DHL CVG Express
08.2017 - 09.2018
Trained and mentored 20+ team members on effective Load Control processes and best practices.
Provided network updates to Load Control team when routing changes occur and following up to make sure the plan is followed
Thorough communication with Network, Sort and Ramp operations teams to achieve our goal of full flights and on time departures
Ensuring all guidelines and regulations are followed with the group for the required FAA and DHL policies
Load Control Agent
DHL CVG Express
02.2015 - 08.2017
Responsible for planning 3-5 aircraft loads nightly based on aircraft type, priority material, weight, positioning for two stop flights and following all safety regulations and restrictions.
Planned load priority based on conveyable, non-conveyable, AGA and ACS material.
Communicated thoroughly with operations to ensure all builds are accurate based on aircraft type, destination restriction type and aircraft space availability.
Ensures all information from CLP (payload, fuel numbers and ACMs) matches both load plan and load sheet for each flight completed.
Education
Fall Semester -
Northern Kentucky University
Highland Heights, Kentucky
09.2009
High School Diploma -
Holmes High School
Covington, Kentucky
05-2008
Skills
Experienced with Microsoft Office applications
Flexible problem solver
Analytical reasoning
Team leadership
Team Collaboration
Proficient keyboarding
Accomplishments
Lead initiative to improve commerical market for Doha, Qatar contributing to a 32% increase in volume connecting and effectively reducing CPK.
Lead implementation of focus flights meetings with various sort operations team weekly to drive connectivity, WLF and reduced PLIBs on bottom preforming flights.