Javion Forbes
Greater Portmore,Jamaica
Summary
Highly skilled professional bartender with 10+ years of experience excelling in high-volume establishments, renowned for crafting diverse cocktails with precision, creativity, and attention to detail. Skilled at fostering strong customer relationships, creating welcoming environments, and delivering unforgettable guest experiences. Well-versed in beverage trends, advanced mixology, and alcohol compliance, with proven multitasking abilities to thrive in fast-paced settings. Experienced in training and supervising staff, maintaining an organized bar, and driving operational efficiency. Passionate about mixology, driving customer satisfaction, and contributing innovation and energy to a vibrant team. Ready to elevate establishments with expertise, enthusiasm, and a commitment to excellence.
Overview
15
15
years of professional experience
10
10
years of post-secondary education
Work history
Head bartender
Prestige Restaurant Limited (TGI Fridays)
Kingston
2017.03 - Current
- Create specialty cocktails or drinks upon request.
- Input orders into register, calculated bills and collected payments.
- Created range of alcoholic and non-alcoholic mixed drinks for establishment guests.
- Created an inviting atmosphere through friendly interaction with customers.
- Ensured compliance with all health and safety regulations by regular inspections and maintenance checks.
- Managed stock levels efficiently.
- Implemented new cocktail recipes by researching current trends in the industry.
- Assisted in menu planning offering innovative ideas based on popular preferences.
- Conducted staff training for improved performance.
Bartender
C&C Southbeach Sports bar, restaurant and event venue
2014.11 - 2017.03
- Mix, garnish, and serve beverages according to customer orders and recipes
- Take orders accurately and ensure customer satisfaction.
- Handle complaints or issues with professionalism and tact.
- Restock bar supplies such as liquor, mixers, ice, glassware, and garnishes.
- Monitor inventory levels and report shortages to management.
- Handle tabs and provide accurate billing for customers.
- Ensure adherence to alcohol service laws and regulations, including verifying legal drinking age.
Bartender
Mojito’s café and loft
2012.02 - 2013.09
- Supported serving staff with fast, accurate beverage preparation.
- Served guests spirits, lagers and stouts at bar.
- Developed rapport with regular patrons fostering a loyal customer base.
- Maintained a clean and organised bar, enhancing customer satisfaction.
- Prepared ingredients and garnishes for cocktails and signature bar drinks.
- Managed stock levels efficiently, preventing shortage during peak hours.
Mechanic
Lewis Engineering
2011.05 - 2012.02
- Disassembled and reassembled motor components to facilitate repair work.
- Improved customer satisfaction with efficient and thorough servicing tasks.
- Read and followed technical documentation to complete accurate repairs.
- Communicated repair needs and issues to customers, explaining complex concepts to help with decision-making.
- Assessed vehicle maintenance status and completed kilometre-based services, including changing out belts, filling fluids and replacing gaskets.
Mechanic
Murrays Auto Development
2010.01 - 2010.11
- Assembled mechanical components following specifications.
- Communicated repair needs and issues to customers, explaining complex concepts to help with decision-making.
- Inspected exhaust systems, ensured lower emission levels achieved effectively.
- Measured vehicle compliance against pollution and environmental regulations.
- Installed and repaired mechatronic components independently.
- Carried out MOT tests to certify roadworthiness of vehicles.
Education
Certificate - Band Knowledge, Perfect Pour and Mixology
2023.08 - 2024.03
Diploma - Bar operation
University of Technology school of hospitality and
2015.11 - 2016.11
Aperitif- induction and discovery -
J wray & nephew academy
2015.01 - 2015.11
Certificate - Bar operation
Red Stripe Bar Academy
2012.09 - 2013.07
Certification - Mechanic
Newport Vocational Training Centre
2011.08 - 2012.06
Diploma - Mechanic
Catholic School of Technology
2010.09 - 2011.06
CSEC -
Bellefield High School
2004.09 - 2009.07
Skills
- Exceptional customer engagement and communication skills
- Efficiently balancing multiple tasks while maintaining quality
- Ability to work in fast-paced environment
- In-depth knowledge of a wide variety of beverages, including cocktails, wines, beers, and non-alcoholic drinks
- Proficient in crafting a wide range of cocktails, garnishing, and serving drinks, including classic and custom recipes
- Skill in suggesting and promoting specialty drinks
- Ability to handle customer complaints and resolve issues diplomatically
- Knowledge of operating payment systems and handling cash or digital transactions
Custom
Available upon request.
Affiliations
- Experimenting with recipes and understanding flavor profiles
- Practicing bottle flips
- Experimenting with new cocktail recipe, exploring wine and beers
Timeline
Certificate - Band Knowledge, Perfect Pour and Mixology
2023.08 - 2024.03
Head bartender
Prestige Restaurant Limited (TGI Fridays)
2017.03 - Current
Diploma - Bar operation
University of Technology school of hospitality and
2015.11 - 2016.11
Aperitif- induction and discovery -
J wray & nephew academy
2015.01 - 2015.11
Bartender
C&C Southbeach Sports bar, restaurant and event venue
2014.11 - 2017.03
Certificate - Bar operation
Red Stripe Bar Academy
2012.09 - 2013.07
Bartender
Mojito’s café and loft
2012.02 - 2013.09
Certification - Mechanic
Newport Vocational Training Centre
2011.08 - 2012.06
Mechanic
Lewis Engineering
2011.05 - 2012.02
Diploma - Mechanic
Catholic School of Technology
2010.09 - 2011.06
Mechanic
Murrays Auto Development
2010.01 - 2010.11
CSEC -
Bellefield High School
2004.09 - 2009.07