Javontae Ditto
Louisville
Summary
Accomplished Receptionist/Scanner at Volvo Cars of Louisville, adept in database administration and providing top-notch administrative support. Leveraged meticulous organization and strategic planning to enhance operational efficiency. Excelled in customer relations, significantly improving client satisfaction and team productivity. Certified Microsoft Office specialist with a professional demeanor, committed to excellence in all clerical duties.
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
5
5
years of professional experience
Work History
Receptionist/Scanner
Volvo Cars of Louisville
01.2023 - 01.2025
- Corresponded with clients through email, telephone, or postal mail.
- Managed multiple tasks and met time-sensitive deadlines.
- Responded to inquiries from callers seeking information.
- Confirmed appointments, communicated with clients, and updated client records.
- Assist with administrative tasks related to data management and reporting.
- Support the team in maintaining organized databases for efficient access to information.
- Utilize Excel for data analysis and reporting as needed.
- Implement clerical duties that enhance operational efficiency.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained visitor log for entering and leaving facility for security purposes.
- Assisted with onboarding new clients and securing paperwork completion.
- Handled assignments independently with good judgement and critical thinking skills.
- Compiled information from files and research to satisfy information requests.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Gathered, sorted and scanned documents to enter into computer system.
- Provided access to records for digital and non-digital storage and retrieval.
Office Assistant
SalonCentric/State Beauty Supply of Louisville
05.2020 - 10.2022
- Prepared and edited documents to produce precise, accurate and professional communication.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Coordinated and scheduled meetings and appointments.
- Created and maintained detailed records of all office activities.
- Oversee clerical tasks and office operations.
Education
Associate of Science -
KCTCS
06-2028
Skills
- Scheduling
- Bookkeeping
- Calendar management
- Multi-line telephone systems
- Customer/Client relations
- Front desk operations
- Information protection
- Customer and client relations
- Expense reporting
- Basic accounting
- Meticulous and organized
- Strategic planning
- Schedule management
- Document management
- Telephone skills
- Mail distribution
- Office supply inventory control
- Time management
- Organization skills
- Positive and professional
- Supply management
- Administrative support
- Professional demeanor
- Certified Microsoft office specialist
- Document control
- Meeting preparation
- Office administration
- Database administration
- Data inputting
Timeline
Receptionist/Scanner
Volvo Cars of Louisville
01.2023 - 01.2025
Office Assistant
SalonCentric/State Beauty Supply of Louisville
05.2020 - 10.2022
Associate of Science -
KCTCS
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