Jaylon Carter

- Established trust with clients through clear communication, addressing concerns, and providing expert advice.

- Maintained closing rate over 63% with dedicated prospecting and exceptional customer relations skills.

-I did learn how to do a heat load and design ductwork to properly work.

- In this position, I primarily performed service calls and some preventative maintenance calls.

- I've learned to diagnose all heat pump split systems, heat pump package units, air conditioners, electric furnaces, gas furnaces, oil furnaces and a touch of geothermal.

- I do know how to use to use and am equipped with most tools. It takes to diagnose a system and repair system. Even a combustion analyzer.

- I did mainly just go in and diagnose the problem order the parts and we would have a installer or repairman come and actually repair the system if it wasn't something I could quickly do.

- At the beginning, I was just able to offer the repair and if I turned it over a comfort adviser would come. Eventually, I was put in a position where I could offer and present the repair and equipment options.

- I have performed very well in the service/sales field. I had a pretty good turnover rate. And a pretty good closing rate overall.