Jeanna Phillips
Lancaster
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth.
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments, managing packages and routing mail to recipients. Positive nature with excellent people skills.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Receptionist/ DSP
Independent Opportunity
Lancaster
02.2024 - Current
- Greeted visitors and directed them to appropriate departments.
- Managed times clients, visitors, CA, and CM.
- Help staff with clients when
- understaffed.
- Collaborated with team members to streamline front desk operations.
- Greeted visitors and provided them with assistance.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Updated daily log book with information about visitors entering the premises.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Greeted customers, answered general questions and directed to appropriate locations.
- Monitored reception area to provide consistently safe, hazard-free environment for customers.
- Assisted individuals in daily living activities and personal care.
- Supported clients in community integration and social interactions.
- Monitored client progress and reported observations to supervisors.
- Educated clients on life skills and coping strategies for independence.
- Maintained a safe and clean environment for all clients.
- Documented client activities and incidents accurately for record-keeping.
- Assisted clients with maintaining good personal hygiene.
- Helped clients get in and out of beds and wheelchairs.
- Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
- Built strong and trusting rapport with clients and loved ones.
- Monitored health and well-being of clients and reported significant health changes.
- Organized oral medications for clients following dosage and schedule requirements.
- Recorded client status progress and challenges in logbooks and reports.
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Drove clients to doctors' appointments and social outings.
- Monitored clients' activity levels and helped prevent sedentary behavior.
- Collected and recorded patients' blood pressure, pulse, and respirations (TPRs) to evaluate and note basic health status.
- Helped clients communicate with loved ones by typing written messages and relaying verbal messages.
Receptionist/DSP
Independent Opportunities
Richmond
02.2024 - Current
- Took daily notes, to write up summaries
- Assisted clients with bathroom and lunch time
- Did activities with clients
- Went out in community
Education
Madison Central, High School
Richmond, KySkills
- Daily summaries
- Cleaning
- Preparing lunches
- Listen to clients dreams
- Listen to accomplishments and goals
- Attention to detail
- Problem solving
- Greeting and seating clients
- Typing speed 60 wpm
Providence
- Started off as , house staff, worked way up house manger, became Residential Director.
- I took care of clients in there homes.
- Cooked and cleaned homes.
- Gave meds and documentation.
- Checked # mars to medication.
- Took clients on trips.
- Hired staff.
- Taught training classes
Relm
- DSP- Worked house, cooked and clean, gave out medicine to clients
- Went out in community with clients
- Transported- clients to and from day cents, medical appointments
References
References available upon request.
Timeline
Receptionist/ DSP
Independent Opportunity
02.2024 - Current
Receptionist/DSP
Independent Opportunities
02.2024 - Current
Madison Central, High School