Jeffery Smith
Louisville
Summary
- More than four years of experience in sales with commission based roles
- Background customer service with a drive customer satisfaction
- Connecting with customers resulting in increased sales performance
- Proficient in identifying customer needs and providing effective solutions to enhance sales results
- Ability to connect with customers effectively, resulting in increased sales performance. Proven success in meeting and exceeding sales goals through strategic relationship-building.
Overview
12
12
years of professional experience
Work History
Pharmacy Technician
Chewy Pharmacy
Louisville
03.2021 - Current
- Collaborated with peers, technicians, and pharmacists to prioritize and fulfill prescription orders efficiently.
- Operated pharmacy software for prescription management and record-keeping tasks efficiently.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Created new customer profiles and updated demographics, allergies, and new medications in pharmacy computer systems.
- Assisted patients by answering questions about medications and health topics, enhancing their understanding and experience.
- Addressed customer complaints promptly while ensuring a professional and empathetic response.
- Ensured accurate and timely processing of customer payments to enhance transaction efficiency.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Supported pharmacy operations by answering phone calls and directing queries appropriately.
Assembly Line Production Worker
Ford Louisville Assembly Plant
Louisville
08.2014 - 01.2023
- Operated assembly line machinery to produce high-quality automotive components on schedule.
- Executed multiple roles on the assembly line, enhancing workflow and flexibility in production.
- Set up and performed hand and automatic assembly operations on components, sub-assemblies and assemblies.
- Identified defective materials and reported them to management, contributing to quality control efforts.
- Followed safety guidelines to ensure a secure working environment for all workers.
- Ensured that all safety regulations were followed at all times while operating machinery.
- Reported any potential hazards or areas of improvement to supervisors immediately.
- Maintained cleanliness and organization of the work area throughout the shift.
- Prepared finished products for shipment by stacking them securely on pallets.
Education
High School Diploma -
Fern Creek Traditional High School
Louisville, KY06-2011
Skills
- Pharmacy software & data entry accuracy
- Client relationship management
- Customer service
- Records management
- Complex problem-solving
- Time management
- Team collaboration
- Patient education
- Relationship management
- Sales strategy development
Timeline
Pharmacy Technician
Chewy Pharmacy
03.2021 - Current
Assembly Line Production Worker
Ford Louisville Assembly Plant
08.2014 - 01.2023
High School Diploma -
Fern Creek Traditional High School