Jeffrey Brian
Louisville
Summary
Proven leader in change management, driving effective operating models and stakeholder engagement. Expertise in data modeling and performance management to enhance operational efficiency.
Overview
38
38
years of professional experience
3
3
Certifications
Work History
Executive Advisor
CARE, Inc.
louisville
02.2022 - Current
- Advised and facilitated the creation of a new operating model with investors and service experts to solve the homeless crisis in Louisville. the model's key components are inserting a hotel into the process for client stabilization and keeping clients in the hotel until they are housed.
- Implemented data model to support performance management and community value metrics, optimizing data collection processes.
Strategic Consultant
Humana
Louisville
07.2005 - 02.2022
- Developed operating model for 'Direct to Employer' sales channel, facilitating streamlined sales processes.
- Collaborated with data scientists to create and deploy member health assessment, predicting future health costs and engaging users in their health management.
- Directed installation of two new CRM systems to enhance sales efficiency and accountability.
- Other roles include Product Owner and Process Manager
Organizational Facilitator
Sargent Controls and Aerospace
Jeffersonville
03.1996 - 07.2005
- Directed Labor-Management Partnership program, which focused on process improvement through employee engagement and leadership support for manufacturing process.
- Other roles include Business Development Manager and Manager of Sales and Customer Service
Business Team Leader
GE Appliances
Louisville
08.1988 - 03.1996
- Accountable the team, leaders and equipment to manufacture of 1600+ washers per shift.
- Gained Facilitator Trainer certificate and facilitated numerous process improvement initiatives in manufacturing and sales.
- Other roles included Program Manager, EHS Integration, Foreman, Labor Relations Specialist and Purchasing Intern.
Education
MBA - Business
Bellarmine University
Louisville, KY05.1996
Bachelor of Science - Business Administration And Management
University of Louisville
Louisville, KY05.1989
Skills
- Change management
- Project management
- Strategic analytics
- Business strategy
- Financial forecasting
- CRM/system implementation
- Operating model design
- Systems analysis
- Decision-making
- Expert facilitator
- Stakeholder engagement
- Collaborator
- Relationship building
- Mentor and coach
- Performance management
- Problem solver
- Ethics and integrity
- Conflict resolution
- Lifelong learner
Certification
Salesforce Certified CRM Administrator
Affiliations
Chief Tailgating Officer-Gate 1 Tailgate
Timeline
Executive Advisor
CARE, Inc.
02.2022 - Current
Strategic Consultant
Humana
07.2005 - 02.2022
Organizational Facilitator
Sargent Controls and Aerospace
03.1996 - 07.2005
Business Team Leader
GE Appliances
08.1988 - 03.1996
MBA - Business
Bellarmine University
Bachelor of Science - Business Administration And Management
University of Louisville