Jeffrey Vicroy
Lexington
Summary
Results is what drives me to be a leader focused on building a great team environment. Being adaptable and versatile with a willingness to learn new techniques and processes is what it takes to be successful in any field of study. I consider myself to be a communicative individual dedicated to going above and beyond to create positive results. Establishing a rapport with management and staff through quality of service, as well as through personal interaction is very important to me. I have made many life altering changes to better my position in life, and I am looking for an opportunity to prove to myself and others that I can accomplish anything.
Overview
13
13
years of professional experience
Work History
Personal Banker
Fifth Third Bank
09.2021 - Current
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Promoted financial products by maintaining excellent service offering knowledge.
- Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
- Balanced staff and vault at end of day and secured monies in accordance with established procedures.
- Trained new tellers in processes and procedures for financial institution, answering questions and providing guidance.
- Performed vault, alarm and door duties to facilitate opening and closing of operations.
- Adhered to dual control processes and audited cash drawers to reduce losses due to accounting errors and employee theft.
- Maintained up-to-date and comprehensive knowledge on robbery procedures to employ strategies to deter robbers and further improve branch security.
- Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products and services.
- Understood and applied selling techniques to open, develop and close sales and created product interest by actively cross-selling products and services to pursue customers.
Bookkeeper, Bartender, Server, and Trainer
Tony's Steaks And Seafood
02.2015 - 04.2021
- Trained incoming staff regarding restaurant's practices, culture and procedures.
- Operated QuickBooks accounting system to reflect accurate financial records.
- Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
- Organized and carried out efficient month-end, quarterly and year-end processes.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
- Monitored, verified and approved invoices and reviewed balances using financial software to assess balance sheet for variances.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Bartender Server
Dudley's On Short
06.2011 - 02.2015
- Trained incoming staff regarding restaurant's practices, culture and procedures
- Stayed up-to-date on state laws regarding alcoholic beverage services and maintained compliance for inspections
- Assigned work tasks and coordinated activities of dining room personnel to ensure prompt, courteous service to patrons
- Memorized the restaurants wine stock and appropriate entree pairings, leading to daily wine sales
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers
- Upsold daily specials and beverage promotions to exceed daily sales goals
Education
Bachelor of Science - Finance
Georgetown College
Georgetown, KY2019
Skills
- Problem Solving
- Self-Motivated Nature
- Analytical Thinking
- Time Management
- Leadership
- Microsoft Office Proficiency
- Audit Procedures
- Compliance standards
- Opportunity Identification
- Attention to Detail
Affiliations
- Member of the investment team at Georgetown College 2018-2019.
- Member of the Boy Scouts of America.
- I am a Licensed Notary Public.
- I have an NMLS License.
Timeline
Personal Banker
Fifth Third Bank
09.2021 - Current
Bookkeeper, Bartender, Server, and Trainer
Tony's Steaks And Seafood
02.2015 - 04.2021
Bartender Server
Dudley's On Short
06.2011 - 02.2015
Bachelor of Science - Finance
Georgetown College
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