Summary
Overview
Work History
Education
Skills
Certification
Karaoke
Timeline
BusinessDevelopmentManager
Jenifer Agno

Jenifer Agno

Georgetown,Cayman Islands

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level any position. Ready to help team achieve company goals.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Spa Beauty Theraist

Touch of thai
05.2021 - Current
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Developed customized facial treatments for individual clients to address specific skin care needs.
  • Educated patients on treatment options.
  • Recommended retail products for at-home use.
  • Stocked treatment rooms with proper supplies.
  • Advised clients on proper home-care regimens.
  • Analyzed skin condition and made appropriate product recommendations.
  • Assessed condition of clients' skin in order to make recommendations to improve skin quality.
  • Flexibly worked evenings and weekends to maintain proper spa coverage.
  • Provided clients with knowledge of all cosmetic services being provided.
  • Sterilized equipment for patient treatments.
  • Trained new estheticians on proper skin care techniques and safety protocols to develop capabilities of individuals and improve team efficiency.
  • Assisted in developing monthly promotional campaigns to attract new clients.

Spa Besuty Therapist

Lash out
02.2021 - 04.2021
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.

Senior Spa Therapist

Shalzar wellness ltd.
08.2017 - 02.2021
  • Cultivated calming spa atmosphere through cleanliness and design.
  • Introduced cleanliness inspection program for treatment rooms.
  • Designed VIP client program for returning guests to promote product sales and packages.
  • Treated guests by providing [Service,] [Service] and [Service].
  • Fostered friendly, warm, and exceptional customer experience.
  • Developed customized facial treatments for individual clients to address specific skin care needs.
  • Analyzed skin condition and made appropriate product recommendations.

Spa Therapist

Finolhu
09.2015 - 07.2017
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.

Spa Therapist

Anantara spa & hotel
11.2013 - 10.2015
  • Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Maintained client treatment records and designed long-term care programs for return customers.
  • Grew sales with great work ethic, individualized beauty care plans and positive attitude.

Education

Associate of Science - Computer Science

Holy Rossary College Foundation
Caloocan City Philippines
05.2002

Skills

  • Treatment Protocols
  • Recommend Care Regimens
  • Skin Rejuvenation
  • Room Sterilization
  • Maintaining Clean Work Areas
  • Quality Assurance
  • Service Quality
  • Skin Condition Diagnosis and Treatment
  • Aromatherapy Mastery
  • Customer Experience
  • Consultation and Advisement
  • Spa Treatment Services Expertise
  • Waxing and Laser Hair Removal
  • Chemical Facial Peels
  • Massage Techniques
  • Spa Retail Sales
  • Customer Service Process Improvement
  • Holistic Care
  • Cosmetology
  • Detox Body Wraps
  • Skin Assessment
  • Esthetics
  • Facial Massages
  • Treatment Options
  • Hydrating Body Wrap Procedures
  • Hot Stone Massage
  • Certified Spa Therapist
  • Eyebrow Shaping
  • Manicures and Pedicures
  • Cash Handling
  • Customer Consultations
  • Information Updates

Certification

  • Certified massage spa therapist

Karaoke

I love music 

And i love singing

Timeline

Spa Beauty Theraist

Touch of thai
05.2021 - Current

Spa Besuty Therapist

Lash out
02.2021 - 04.2021

Senior Spa Therapist

Shalzar wellness ltd.
08.2017 - 02.2021

Spa Therapist

Finolhu
09.2015 - 07.2017

Spa Therapist

Anantara spa & hotel
11.2013 - 10.2015

Associate of Science - Computer Science

Holy Rossary College Foundation

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Jenifer Agno