Jenifer Agno
Georgetown,Cayman Islands
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level any position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Spa Beauty Theraist
Touch of thai
7mile westbay road georgetown cahman islands
05.2021 - Current
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
- Maintained client treatment records and designed long-term care programs for return customers.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Educated patients on treatment options.
- Recommended retail products for at-home use.
- Stocked treatment rooms with proper supplies.
- Advised clients on proper home-care regimens.
- Analyzed skin condition and made appropriate product recommendations.
- Assessed condition of clients' skin in order to make recommendations to improve skin quality.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Provided clients with knowledge of all cosmetic services being provided.
- Sterilized equipment for patient treatments.
- Trained new estheticians on proper skin care techniques and safety protocols to develop capabilities of individuals and improve team efficiency.
- Assisted in developing monthly promotional campaigns to attract new clients.
Spa Besuty Therapist
Lash out
Grorgetown cayman islands
02.2021 - 04.2021
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Maintained client treatment records and designed long-term care programs for return customers.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Senior Spa Therapist
Shalzar wellness ltd.
Goegetown tortola british virgin islands
08.2017 - 02.2021
- Cultivated calming spa atmosphere through cleanliness and design.
- Introduced cleanliness inspection program for treatment rooms.
- Designed VIP client program for returning guests to promote product sales and packages.
- Treated guests by providing [Service,] [Service] and [Service].
- Fostered friendly, warm, and exceptional customer experience.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Analyzed skin condition and made appropriate product recommendations.
Spa Therapist
Finolhu
Baatol maldives
09.2015 - 07.2017
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Maintained client treatment records and designed long-term care programs for return customers.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Spa Therapist
Anantara spa & hotel
Easter mangroves Abu-dhabi
11.2013 - 10.2015
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Maintained client treatment records and designed long-term care programs for return customers.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Education
Associate of Science - Computer Science
Holy Rossary College Foundation
Caloocan City Philippines05.2002
Skills
- Treatment Protocols
- Recommend Care Regimens
- Skin Rejuvenation
- Room Sterilization
- Maintaining Clean Work Areas
- Quality Assurance
- Service Quality
- Skin Condition Diagnosis and Treatment
- Aromatherapy Mastery
- Customer Experience
- Consultation and Advisement
- Spa Treatment Services Expertise
- Waxing and Laser Hair Removal
- Chemical Facial Peels
- Massage Techniques
- Spa Retail Sales
- Customer Service Process Improvement
- Holistic Care
- Cosmetology
- Detox Body Wraps
- Skin Assessment
- Esthetics
- Facial Massages
- Treatment Options
- Hydrating Body Wrap Procedures
- Hot Stone Massage
- Certified Spa Therapist
- Eyebrow Shaping
- Manicures and Pedicures
- Cash Handling
- Customer Consultations
- Information Updates
Certification
- Certified massage spa therapist
Karaoke
I love music
And i love singing
Timeline
Spa Beauty Theraist
Touch of thai
05.2021 - Current
Spa Besuty Therapist
Lash out
02.2021 - 04.2021
Senior Spa Therapist
Shalzar wellness ltd.
08.2017 - 02.2021
Spa Therapist
Finolhu
09.2015 - 07.2017
Spa Therapist
Anantara spa & hotel
11.2013 - 10.2015
Associate of Science - Computer Science
Holy Rossary College Foundation