CSA
Thoroughbred Express
Lawrenceburg, KY
12.2025 - Current
- Maintained accurate records of customer interactions and transactions.
- Collaborated with team members to enhance service delivery processes.
- Provided product information and recommendations based on customer needs.
- Adapted quickly to changes in procedures or product offerings to ensure continuity of service.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.