Jennifer Bennett
Nicholasville
Summary
With a proven track record at Walmart, I excel in security systems management and fostering team collaboration. My leadership significantly improved asset protection outcomes, leveraging internal audits and emergency response planning. My approach combines strong analytical skills with effective communication, achieving notable reductions in loss inventory.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Asset Protection Manager
Walmart
04.2022 - Current
- Managed a team of security personnel, providing guidance and support to ensure consistent performance across all shifts.
- Maintained detailed records of all incidents involving theft or loss, using this information to inform future decision-making around risk mitigation strategies.
- Developed comprehensive training programs for new hires, ensuring they were well-equipped to handle various asset protection scenarios.
- Coordinated with other managers across the organization to ensure alignment of asset protection priorities and integration of security measures into daily operations.
- Collaborated with store management to develop and enforce policies for maintaining a safe and secure environment for employees and customers.
- Reduced instances of theft by conducting regular audits, monitoring surveillance systems, and training staff on best practices.
- Leveraged data analysis tools to identify trends in theft or loss, enabling targeted interventions that yielded significant improvements in asset protection outcomes.
- Partnered with local law enforcement agencies to share information about potential threats or suspicious activity in the area.
- Controlled reduction of loss inventory by protecting company assets.
- Conducted thorough investigations into suspected cases of internal theft, resulting in the identification and remediation of vulnerabilities within the organization.
Backroom Zone Manager
Walmart
08.2009 - 11.2010
- Managed vendor relationships effectively,
- Championed a culture of continuous improvement within the team, regularly reviewing processes to identify areas for optimization.
- Developed strong rapport with employees through supportive leadership style and open-door policy approach.
- Collaborated with store leaders to develop strategic plans for maximizing sales opportunities during peak seasons and reduce inventory levels in the backroom.
Store Manager
Walmart
04.2015 - 03.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Co-Manager
Walmart
12.2012 - 04.2015
- Managed inventory control, ensuring optimal stock levels while minimizing shrinkage and wastage.
- Resolved complex customer complaints promptly and effectively, maintaining high levels of customer satisfaction while protecting business interests.
- Ensured compliance with company policies, procedures, and safety regulations by monitoring operations on a daily basis.
- Partnered with other Co-Managers to share best practices, learn from collective experiences, and improve overall store performance.
- Collaborated with Store Manager to develop promotional strategies that effectively attracted new customers and increased foot traffic.
Assistant Manager
Walmart
11.2010 - 12.2012
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Department Manager
Walmart
06.2006 - 08.2009
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Automotive Sales Associate
Walmart
09.2005 - 01.2006
- Built strong customer relationships through attentive listening, understanding their needs, and providing tailored recommendations.
- Conducted thorough product research and attended training sessions to maintain expert knowledge of current automotive trends
- Regularly tracked personal sales performance against predetermined benchmarks to identify areas for improvement and adjust tactics accordingly.
Overnight Stocker
Walmart
01.2001 - 09.2005
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
Education
High School Diploma - Business
Jessamine County High School
Nicholasville, KYSkills
- Security systems management
- Internal audits
- Case report writing
- Physical security, through managing third party security teams
- Incident reporting
- Emergency response planning
Certification
Interview and Interogation Techiques
Wicklander Zuwalski and associates
Timeline
Asset Protection Manager
Walmart
04.2022 - Current
Store Manager
Walmart
04.2015 - 03.2021
Co-Manager
Walmart
12.2012 - 04.2015
Assistant Manager
Walmart
11.2010 - 12.2012
Backroom Zone Manager
Walmart
08.2009 - 11.2010
Department Manager
Walmart
06.2006 - 08.2009
Automotive Sales Associate
Walmart
09.2005 - 01.2006
Overnight Stocker
Walmart
01.2001 - 09.2005
High School Diploma - Business
Jessamine County High School
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