Jennifer Helton

• Assisted patients with daily living activities and personal hygiene.
• Monitored vital signs and reported changes to nursing staff.
• Maintained clean and safe patient environments through regular sanitation practices.

• Interacting with patients and their family members

•Answering and transferring phone calls

•Showing up and caring for those in need.

• Documented patient care activities accurately in electronic health records.
• Collaborated with healthcare team to develop patient care plans.
• Working as a team to help make for great patient care and work days
• Documented patient information accurately in electronic health records.
• Adhered to HIPAA regulations when handling confidential information.
• Provided emotional support for patients during difficult times.
• Collected specimens for laboratory testing according to established procedures.
• Collaborated with interdisciplinary team members including social workers, dieticians, therapists, to ensure best possible outcomes for residents.

• Managed incoming calls and inquiries from customers effectively.
• Provided accurate information regarding products and services offered.
• Resolved customer complaints through effective communication techniques.
• Scheduled and confirmed appointments.
• Provided guidance and advice on best practices related to scheduling initiatives.

• Assisted nursing staff with daily patient care and hygiene tasks.
• Monitored vital signs and reported changes to the nursing team.
• Maintained cleanliness and organization of patient rooms and equipment.