Jennifer Hill
Paducah
Summary
Offering highly motivated and detail-focused approach with passion for food and beverage industry and willingness to learn and grow in dynamic setting. Brings understanding of customer service and team management, combined with ability to quickly adapt to new processes and environments. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Excited to use and develop organizational and leadership skills in Restaurant Manager role.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Line Cook
Logan's Roadhouse
10.2024 - Current
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Kitchen Prep Cook
Cheddars Stratch Kitchen
02.2024 - Current
- Enhanced kitchen efficiency by preparing ingredients and assembling dishes according to recipes.
- Contributed to a positive team environment through effective communication and collaboration with staff members.
- Managed multiple tasks simultaneously while maintaining attention to detail under pressure during busy shifts.
Server
Cheddars Stratch Kitchen
06.2023 - Current
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Warehouse Worker
ViWinTech Windows & Doors
03.2022 - 04.2023
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
- Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
Cashier
Newcomb Oil
02.2022 - 05.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assistant Manager
Breeze Inn Market & Deli
10.2003 - 06.2008
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
4Star Server Trainer
Cracker Barrell
04.2001 - 07.2003
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Education
Diploma - Gender Studies
Forrest HighSchool
Chapel Hill, TN05.1996
Skills
- Attention to detail
- Time management
- Highly motivated
- Customer service
- Back of house operations
- Collaboration and teamwork
- Coaching and mentoring
- Exceptional customer service
- Guest engagement
- Front-of-house operations
- Positive and professional
- Excellent communication
Certification
S.T.A.R.
Timeline
Line Cook
Logan's Roadhouse
10.2024 - Current
Kitchen Prep Cook
Cheddars Stratch Kitchen
02.2024 - Current
Server
Cheddars Stratch Kitchen
06.2023 - Current
Warehouse Worker
ViWinTech Windows & Doors
03.2022 - 04.2023
Cashier
Newcomb Oil
02.2022 - 05.2022
Assistant Manager
Breeze Inn Market & Deli
10.2003 - 06.2008
4Star Server Trainer
Cracker Barrell
04.2001 - 07.2003
Diploma - Gender Studies
Forrest HighSchool
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