Jennifer Johnson
Versailles,KY
Summary
Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Certified Equine Massage Therapist
Johnson Equine Massage Therapy
06.2023 - Current
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Maintained client treatment records and designed long-term care programs for return customers.
- Provided clear, concise instructions to clients to prepare for massage services.
- Evaluated client conditions to recommend appropriate massage therapy methods.
- Assessed medical histories and conditions of clients to determine contraindications to massage services.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Assisted clients in understanding benefits of massage therapy to provided education on self-care techniques.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Collaborated with physical therapists and other medical professionals to provide holistic care.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Advised clients on lifestyle changes to improve alignment, posture, and gait for better long-term wellness.
- Collaborated with other healthcare professionals to develop treatment plans.
- Researched new massage techniques and treatments.
- Provided custom massage treatments to clients, tailored to individual needs and preferences.
- Established and implemented massage protocols and procedures.
Administration Assistant
LMG Services, Inc.
10.2009 - 08.2025
- Executed record filing system to improve document organization and management.
- Recorded expenses and maintained accounting records.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Maintained inventory of office supplies and placed orders.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Volunteered to help with special projects of varying degrees of complexity.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
Education
Associate of Arts - Paralegal Studies
Western Kentucky University
Bowling Green, KYSkills
- Scheduling appointments
- Administrative support
- Word processing
- Inventory supplies
- Calendar management
- Confidential document control
- File organization
- Account reconciliation
- Data entry
- Office administration
- Bookkeeping
- Report generation
- Data analysis and research
Certification
- Certified Equine Massage Therapist, Johnson Equine Massage - June 2023-current
Timeline
Certified Equine Massage Therapist
Johnson Equine Massage Therapy
06.2023 - Current
Administration Assistant
LMG Services, Inc.
10.2009 - 08.2025
Associate of Arts - Paralegal Studies
Western Kentucky University
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