Jennifer Sanders
Louisville
Summary
Skilled in emergency response and conflict resolution, I excel in high-pressure environments, as demonstrated during my tenure at KYDOC. Leveraging first aid training and mental health awareness, I significantly reduced contraband instances, ensuring safety and promoting a professional atmosphere at Oldham County Health Department.
Overview
20
20
years of professional experience
Work History
Correctional Officer
KYDOC
05.2018 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
Front Desk Receptionist
Oldham County Health Department
09.2004 - 05.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Collected room deposits, fees, and payments.
Education
12 Credits - Business Administration And Management
Sullivan University
Louisville, KYSkills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Inmate supervision
- Mental health awareness
- Correctional facility procedures
Timeline
Correctional Officer
KYDOC
05.2018 - Current
Front Desk Receptionist
Oldham County Health Department
09.2004 - 05.2018
12 Credits - Business Administration And Management
Sullivan University
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