JENNIFER WAARA
Nicholasville
Summary
Outstanding professional in dental administration with 30+ years in the dental industry. Currently responsible for (but not limited to) dental office management, and the daily operations of running a busy dental practice.
Experienced with office administration, including managing daily operations and ensuring smooth workflows. Utilizes organizational and leadership skills to maintain efficiency and support team productivity. Knowledge of office software, scheduling, and resource allocation to drive operational success.
Overview
20
20
years of professional experience
Work History
Remote Dental Billing and Claims
Fantastic Dental Arts
07.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Take all new patient calls and verify insurance
- Submit all appeals in a timely manner
- Dental pre determinations
- Billing and collections
- Work insurance aging report
Dental Office Manager
Fantastic Dental Arts
09.2015 - Current
- Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
- Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
- Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
- Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
- Achieved revenue goals with successful management of patient scheduling, receivables and miscellaneous operations expenses.
- Maintained a professional and welcoming atmosphere, fostering strong relationships with patients and encouraging referrals.
Office Manager
Dr. Thomas Hale
12.2013 - 09.2015
- Greet patients
- Schedule all appointments
- Explain insurance benefits
- Write and explain treatment plans
- Marketing
- Arrange seminars
- Electronic claim processing
- Discuss all financial arrangements
- Accounts Payable
- Accounts Receivables
- Quick Books
- 9-2015 to Present
- Fantastic dental outs
- Office MGR 9-2015 to 7-2024
- 7-2024 to present Remote billing claims
Front desk Administration
Massa Dental Center
03.2005 - 12.2013
- Greeted patients
- Explained insurance benefits
- Discussed treatment plans
- Scheduled appointments
- Filed electronic claims
- Accounts Receivables
- Dental/Medical cross-coding
Education
High School Diploma -
Neenah High School
Neenah, WI01.1989
Skills
- Hard worker
- Honest
- Works with confidence
- Respectful
- Open minded
- Great communication skills
- Dentrix/Dexis capable
- Softdent capable
- Microsoft office
- Open Dental
- Clear oral/written communication
- Billing
- Data entry
- Customer relations
- Scheduling and calendar management
- Administrative support
- Payroll processing
- Payroll and budgeting
Timeline
Remote Dental Billing and Claims
Fantastic Dental Arts
07.2024 - Current
Dental Office Manager
Fantastic Dental Arts
09.2015 - Current
Office Manager
Dr. Thomas Hale
12.2013 - 09.2015
Front desk Administration
Massa Dental Center
03.2005 - 12.2013
High School Diploma -
Neenah High School
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