Jeremy Spalding
Bardstown
Summary
Dynamic and goal-oriented professional with extensive experience as a Counter Salesperson. Proven track record in upselling strategies and building rapport, enhancing customer satisfaction. Skilled in inventory management and problem-solving, consistently improving stock accuracy and driving sales performance through exceptional service and teamwork.
Professional with strong experience in customer service and sales, prepared for this role. Skilled in product knowledge, inventory management, and point-of-sale systems. Known for fostering team collaboration and flexibility in dynamic environments. Reliable and focused on achieving consistent results and customer satisfaction.
Knowledgeable counter lead with solid background in handling sales transactions and customer inquiries. Demonstrated ability to manage inventory effectively and provide excellent customer service. Proven skills in product knowledge and upselling techniques.
Overview
22
22
years of professional experience
Work History
Counter Salesperson
2j Supply
10.2015 - Current
- Processed customer orders accurately and efficiently, ensuring timely fulfillment and satisfaction.
- Assisted customers with product selection, providing expert knowledge of inventory and offerings.
- Managed cash register operations, maintaining accurate financial transactions throughout shifts.
- Trained new staff on sales techniques and company policies to enhance team performance.
- Developed strong customer relationships through exceptional service and follow-up communications.
- Built strong rapport with customers, fostering loyalty and repeat business.
- Increased customer satisfaction by providing personalized service and product recommendations.
- Performed daily store opening and closing procedures, ensuring security and readiness for business operations.
- Assisted in maintaining a well-organized merchandise display for easy customer browsing.
- Developed lasting relationships with clients through genuine care and attentiveness to their preferences and desires.
Counter Salesperson
G.W. Berkheimer
01.2012 - 10.2015
- Implemented inventory management practices, reducing discrepancies and improving stock accuracy.
- Analyzed sales trends to optimize product placement and promotional strategies in-store.
- Led team initiatives aimed at increasing overall sales performance and customer engagement levels.
- Handled cash transactions accurately, maintaining accountability for register balances throughout shifts.
- Resolved customer complaints efficiently, demonstrating professionalism and empathy at all times.
Shop Manager
S&R Supply
07.2003 - 12.2012
- Oversaw daily operations, ensuring efficient workflow and optimal staff performance.
- Managed inventory control, implementing effective stock management practices.
- Trained and mentored team members, enhancing skills and promoting career development.
- Analyzed sales data to identify trends, improving product placement strategies.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
Education
High School Diploma -
Bethlehem High School
Bardstown, KY05-1993
Skills
- Quick learner
- Goal-oriented mindset
- Upselling strategies
- Building rapport
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Honest and dependable
- Reliable and responsible
- Attention to detail
- Customer assistance
Timeline
Counter Salesperson
2j Supply
10.2015 - Current
Counter Salesperson
G.W. Berkheimer
01.2012 - 10.2015
Shop Manager
S&R Supply
07.2003 - 12.2012
High School Diploma -
Bethlehem High School