JESSALYN RUTLEDGE
Lexington
Summary
Professional with leadership background in food service and bakery operations, ready to make positive impact. Skilled in premier customer service, product presentation, and inventory management. Strong focus on teamwork and achieving high-quality results. Reliable and adaptable, with proven ability to excel in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Bakery Clerk
Publix
05.2025 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Collaborated with team members to fulfill daily production goals efficiently.
- Monitored inventory levels and communicated restock needs to management proactively.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Ensured compliance with food safety regulations by maintaining a clean and organized workspace at all times.
- Prepared baked goods according to established recipes and quality standards.
L.E.A.D.
Chick-Fil-A
12.2019 - 08.2025
- Project leader for several facilities improvement and work standardization projects
- Assisted in daily operations, ensuring efficient service and customer satisfaction
- Engaged with customers, providing timely assistance and resolving inquiries.
- Supported inventory management by restocking supplies as needed.
- Trained new employees on operational procedures and customer service best practices.
- Analyzed workflows to identify areas for enhancement, resulting in improved productivity and employee satisfaction.
Premium Services Worker- Stadium Suites Catering
Aramark
09.2023 - 11.2023
- Assisted in event setup and breakdown, ensuring efficient service flow.
- Maintained cleanliness and organization of catering equipment and supplies.
- Delivered exceptional customer service, addressing guest inquiries promptly.
- Collaborated with team members to meet client specifications for food presentation.
- Monitored food safety standards, ensuring compliance with health regulations.
Intern
Pemberton's Greenhouses
08.2021 - 05.2022
- Operated greenhouse equipment for watering, fertilizing, and pest control tasks.
- Engaged with customers to provide product information and assistance in selecting plants.
- Maintained cleanliness and organization of workspaces within the greenhouse environment.
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Assisted in daily plant care and maintenance practices to ensure optimal growth conditions.
Education
High School -
Paul Laurence Dunbar
05-2022
Bachelor of Science - Management
University of Kentucky
Lexington, KY05-2026
Skills
- Premier customer service
- Food preparation and handling safety
- Bakery equipment knowledge
- Cash handling proficiency
- Staff training and development
- Continuous improvement mindset
- Marketing and promotions
- Waste reduction strategies
- Task delegation
Timeline
Bakery Clerk
Publix
05.2025 - Current
Premium Services Worker- Stadium Suites Catering
Aramark
09.2023 - 11.2023
Intern
Pemberton's Greenhouses
08.2021 - 05.2022
L.E.A.D.
Chick-Fil-A
12.2019 - 08.2025
High School -
Paul Laurence Dunbar
Bachelor of Science - Management
University of Kentucky
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