Summary
Overview
Work History
Education
Skills
References
Timeline
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Jesse Hoppe

Union

Summary

Creative menu developer with a proven track record of enhancing customer satisfaction through innovative culinary offerings. Experienced in fostering team collaboration and driving operational success in fast-paced restaurant environments. Reliable and personable professional with expertise in both cooking and management, focused on optimizing kitchen productivity.

Results-driven culinary professional with extensive experience in menu innovation and customer engagement. Strong background in restaurant management and team leadership, ensuring high standards of service and efficiency. Committed to enhancing kitchen operations and maximizing productivity for improved customer experiences.

Dynamic restaurant industry expert with a focus on creative menu development and customer satisfaction. Skilled in team collaboration and management, with a strong emphasis on productivity and operational excellence. Proven ability to drive results through innovative culinary practices and effective leadership.

Overview

1
1
year of professional experience

Work History

Lead Kitchen Manager

Green Lantern Cafe
Covington
01.2024 - Current
  • Ordered ingredients and supplies for the kitchen based on budget limitations.
  • Conducted regular inspections of the kitchen environment to ensure cleanliness is maintained at all times.
  • Trained new employees on proper food handling procedures and safety protocols.
  • Provided guidance and support when needed during busy hours or rush periods.
  • Supervised staff in all areas of the kitchen, including dishwashing, stocking, food preparation and cooking.
  • Monitored food preparation techniques to ensure compliance with health and safety regulations.
  • Maintained accurate records of inventory levels and tracked orders from suppliers.
  • Created menus with a focus on quality, creativity and cost-effectiveness.
  • Coordinated with other departments to ensure customers received timely service during peak hours.
  • Resolved customer complaints in a professional manner while maintaining high standards of customer service.

Associate

Graeter's Ice Cream
Hebron
01.2024 - 10.2024
  • Performed cash register functions accurately and efficiently.
  • Assisted customers with selecting items and answering questions about products.
  • Processed payments using point-of-sale systems.
  • Built relationships with customers by providing friendly customer service.
  • Ensured compliance with company safety regulations at all times while on the job.
  • Maintained cleanliness of all food preparation surfaces, utensils and equipment according to safety regulations.
  • Followed proper sanitation guidelines when handling food products.
  • Organized ice cream flavors, toppings, syrups, and other ingredients in the work area.
  • Provided excellent customer service by responding promptly to customer inquiries and requests.
  • Ensured that all health regulations were followed during food preparation and storage processes.
  • Performed opening duties such as setting up dining areas and preparing condiments.
  • Checked expiration dates on products to ensure freshness.
  • Assisted with inventory control procedures such as counting stock items and ordering new supplies when necessary.

Education

High School Diploma -

Ignite Institue
Erlanger
05-2023

Skills

  • Inventory management
  • Food safety
  • Menu development
  • Staff supervision
  • Cost control
  • Customer service
  • Communication skills
  • Food safety compliance
  • Food allergies awareness
  • Budgeting and cost control
  • Creativity and innovation
  • Kitchen operations
  • Sanitation standards
  • Staff management
  • Multitasking and organization
  • Leadership development

References

References available upon request.

Timeline

Lead Kitchen Manager

Green Lantern Cafe
01.2024 - Current

Associate

Graeter's Ice Cream
01.2024 - 10.2024

High School Diploma -

Ignite Institue

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Jesse Hoppe