Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Jesse Johnson

Jesse Johnson

Lexington

Summary

Dynamic professional with expertise in social media strategy and shift management. At Zeta Beta Tau Fraternity, enhanced brand presence through engaging content creation. Proven leadership at McDonald's, resolving conflicts and optimizing operations. Skilled in critical thinking and content scheduling, with a strong focus on customer service excellence and employee training. Reliable and results-driven.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Social Media Assistant

Zeta Beta Tau Fraternity
08.2025 - Current
  • Analyzed social media metrics to assess campaign performance and inform future strategies.
  • Created engaging content to keep social media channels updated and on brand.
  • Developed captivating visual content using graphic design tools for enhanced aesthetic appeal across all channels.

Shift Manager

McDonald's
11.2022 - Current
  • Assisted in maintaining operational efficiency during shifts to enhance overall productivity.
  • Learned and applied safety protocols to ensure a secure working environment for all team members.
  • Supported staff by providing guidance on daily tasks and resolving minor conflicts.
  • Monitored inventory levels to assist with supply management and reduce shortages.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Kept employees operating productively and working on task to meet business and customer needs.

Education

High School Diploma -

South Laurel High School
London, KY

Bachelor of Business - Agricultural Business

University of Kentucky
Lexington, KY
05-2028

Skills

  • Customer service focus
  • Shift leadership
  • Critical thinking
  • Decision-making
  • Employee training
  • Punctual and reliable

  • Content scheduling
  • Social listening
  • Complaint handling
  • Customer service
  • Cash handling

Certification

ServSafe Certified, McDonalds, 2025

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Social Media Assistant

Zeta Beta Tau Fraternity
08.2025 - Current

Shift Manager

McDonald's
11.2022 - Current

High School Diploma -

South Laurel High School

Bachelor of Business - Agricultural Business

University of Kentucky
Jesse Johnson